Hotel Serrano
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Hotel AA Serrano by Silken, you'll be centrally located in Madrid, steps from Paseo de la Castellana and within a 5-minute drive of Gran Via. This upscale hotel is 1.6 mi (2.5 km) from Prado Museum and 1.8 mi (2.8 km) from Santiago Bernabéu Stadium. Stay in one of 34 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
Optional fees
- Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
- Nearby parking fee: EUR 30 per day (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
Polish
Spanish
Important information
You need to know:
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Special Instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
Optional fees:
- Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
- Nearby parking fee: EUR 30 per day (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Italian
Polish
Spanish
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Hotel Description
With a stay at Hotel AA Serrano by Silken, you'll be centrally located in Madrid, steps from Paseo de la Castellana and within a 5-minute drive of Gran Via. This upscale hotel is 1.6 mi (2.5 km) from Prado Museum and 1.8 mi (2.8 km) from Santiago Bernabéu Stadium. Stay in one of 34 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Hotel policies
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
Optional fees
- Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
- Nearby parking fee: EUR 30 per day (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
Polish
Spanish
Amenities
Most Popular
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
other
Elevator
Concierge services
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Babysitting or childcare (surcharge)
Distance from property (ft) - 656
Distance from property (meters) - 200
Wheelchair accessible – no
Well-lit path to entrance
