Hotel & Spa La Mansión del Burro Azul

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Centrally located in Querétaro, Hotel & Spa La Mansión del Burro Azul is within a 15-minute walk of Theater of the Republic and Neptune Fountain. This family-friendly hotel is 1 mi (1.5 km) from Santa Rosa de Viterbo Temple and 1 mi (1.5 km) from City Museum. Make yourself at home in one of the 17 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Featured amenities include limo/town car service, a computer station, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

You need to know

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Alcohol is not served at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: PayPal
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher and a first aid kit

Minimal age

18

Optional fees

• Fee for full breakfast: approximately MXN 170 for adults and MXN 170 for children
• Airport shuttle fee: MXN 800 per vehicle (roundtrip)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Spanish