Palais Hörtenberg
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Hotel Description
With a stay at Palais Hörtenberg, you'll be centrally located in Bolzano, steps from Museo Archeologico dell'Alto Adige and within a 10-minute walk of Piazza Walther. This spa aparthotel is 1.1 mi (1.7 km) from Bolzano Christmas Market and 1.5 mi (2.4 km) from Isarco Valley. Make yourself at home in one of the 34 individually decorated guestrooms, featuring microwaves and plasma televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include dry cleaning/laundry services, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 9:00 AM - 5:30 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 at check-out.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Covered self parking fee: EUR 25 per day (in/out privileges)
- Pet fee: EUR 24 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Housekeeping fee: EUR 25 per day
- Spa fee: EUR 69 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
Slovak
English
Italian
Hungarian
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
You need to know:
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions:
The front desk is open daily from 9:00 AM - 5:30 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 at check-out.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Covered self parking fee: EUR 25 per day (in/out privileges)
- Pet fee: EUR 24 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Housekeeping fee: EUR 25 per day
- Spa fee: EUR 69 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Russian
Slovak
English
Italian
Hungarian
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Hotel Description
With a stay at Palais Hörtenberg, you'll be centrally located in Bolzano, steps from Museo Archeologico dell'Alto Adige and within a 10-minute walk of Piazza Walther. This spa aparthotel is 1.1 mi (1.7 km) from Bolzano Christmas Market and 1.5 mi (2.4 km) from Isarco Valley. Make yourself at home in one of the 34 individually decorated guestrooms, featuring microwaves and plasma televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include dry cleaning/laundry services, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Hotel policies
Parking height restrictions apply
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
- Property is cleaned with disinfectant
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Covered self parking fee: EUR 25 per day (in/out privileges)
- Pet fee: EUR 24 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Housekeeping fee: EUR 25 per day
- Spa fee: EUR 69 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
Slovak
English
Italian
Hungarian
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Smoking areas
Accessible facilities
other
Elevator
Laundry facilities
Spa services on site
Front desk (limited hours)
Full-service spa
Designated smoking areas
Designated smoking areas (fines apply)
Parking (limited spaces)
Self parking (surcharge)
Vending machine
Covered parking
Carport
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Handrails in stairways
Food and water bowls
Litter box
Well-lit path to entrance
