Heritage Queenstown
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Hotel Description
A stay at Heritage Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 13 minutes by foot from Lake Wakatipu. This luxury hotel is 13.9 mi (22.4 km) from The Remarkables Ski Area and 0.8 mi (1.3 km) from Steamer Wharf. Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3078 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: NZD 50 per night
We have included all charges provided to us by the property.
You need to know
- The seasonal pool will be open from January to December.
- Pool access available from 6:00 AM to 11:00 PM.
- Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
- Covered self parking fee: NZD 15 per night
- Rollaway bed fee: NZD 60 per night
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Deposit: NZD 50 per night
We have included all charges provided to us by the property.
You need to know:
- The seasonal pool will be open from January to December.
- Pool access available from 6:00 AM to 11:00 PM.
- Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
- Covered self parking fee: NZD 15 per night
- Rollaway bed fee: NZD 60 per night
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
A stay at Heritage Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 13 minutes by foot from Lake Wakatipu. This luxury hotel is 13.9 mi (22.4 km) from The Remarkables Ski Area and 0.8 mi (1.3 km) from Steamer Wharf. Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3078 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Hotel policies
Qualmark Sustainable Tourism Business Award
Property confirms they are implementing enhanced cleaning measures
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: NZD 50 per night
We have included all charges provided to us by the property.
You need to know
- The seasonal pool will be open from January to December.
- Pool access available from 6:00 AM to 11:00 PM.
- Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
- Covered self parking fee: NZD 15 per night
- Rollaway bed fee: NZD 60 per night
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Concierge services
Gift shops or newsstand
Conference space
Barbecue grill(s)
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Library
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Mountain biking nearby
Meeting rooms
Sauna
Outdoor seasonal pool
Wedding services
Designated smoking areas
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 3078
Conference space size (meters) - 286
Number of indoor pools - 1
Number of outdoor pools - 1
Number of spa tubs - 1
Conference center
Bicycle rentals on site
Self parking (surcharge)
Computer station
Number of bars/lounges - 1
Pool sun loungers
Terrace
Ballroom
Covered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Stair-free path to entrance
