Hays Suites
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Hotel Description
With a stay at Hays Suites in Nairobi (Kilimani), you'll be within a 15-minute drive of Nairobi National Park and Yaya Centre. This hotel is 7.8 mi (12.6 km) from United Nations Office at Nairobi and 10.2 mi (16.4 km) from Thika Road Mall. Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age
18
Optional fees
- Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: USD 40 (one-way), (from 7 to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Arabic
Swahili
English
Important information
You need to know:
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age:
18
Optional fees:
- Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: USD 40 (one-way), (from 7 to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Arabic
Swahili
English
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Hotel Description
With a stay at Hays Suites in Nairobi (Kilimani), you'll be within a 15-minute drive of Nairobi National Park and Yaya Centre. This hotel is 7.8 mi (12.6 km) from United Nations Office at Nairobi and 10.2 mi (16.4 km) from Thika Road Mall. Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Masks are compulsory at the property
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age
Optional fees
- Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: USD 40 (one-way), (from 7 to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Arabic
Swahili
English
Amenities
Most Popular
Free WiFi
Airport transfers
Concierge
Laundry
Non-smoking
Accessible facilities
other
Elevator
Airport transportation (surcharge)
Laundry facilities
Safe-deposit box at front desk
24-hour front desk
Number of restaurants - 1
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
