Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xplor Theme Park and Puerto Aventuras Golf Club. This luxury property is 9.2 mi (14.8 km) from Xcaret Eco Theme Park and 8.9 mi (14.4 km) from Ferry to Cozumel. Treat yourself to a stay in one of the 577 guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Important information
You need to know
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
- Airport shuttle fee: USD 68 per person (roundtrip)
- Pet fee: USD 150 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age:
18
Optional fees:
- Airport shuttle fee: USD 68 per person (roundtrip)
- Pet fee: USD 150 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xplor Theme Park and Puerto Aventuras Golf Club. This luxury property is 9.2 mi (14.8 km) from Xcaret Eco Theme Park and 8.9 mi (14.4 km) from Ferry to Cozumel. Treat yourself to a stay in one of the 577 guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Caters to adults only
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Onsite COVID-19 testing (PCR) is available
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
Important information
You need to know
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Airport shuttle fee: USD 68 per person (roundtrip)
- Pet fee: USD 150 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Hiking/biking trails nearby
Television in common areas
Arcade/game room
Garden
Free breakfast
Nightclub
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
On private beach
Full-service spa
Spa treatment room(s)
Meeting rooms
Wedding services
Designated smoking areas
Pool umbrellas
Billiards or pool table
Grocery/convenience store
Number of restaurants - 9
Tennis on site
Waterslide
Number of outdoor pools - 3
Number of spa tubs - 1
Conference center
Outdoor tennis courts - 2
Snack bar/deli
Bicycle rentals on site
Free self parking
Free valet parking
Number of bars/lounges - 7
Number of swim-up bars - 1
Number of coffee shops/cafes - 2
Free water park access
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Karaoke
Clubhouse
Couples/private dining
Proposal/romance packages available
Golf cart
Golf clubs (equipment)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Food and water bowls
