Hanoi Emerald Waters Hotel & Spa
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Hanoi Emerald Waters Hotel & Spa in Hanoi (Old Quarter), you'll be a 3-minute walk from Thang Long Water Puppet Theatre and 9 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.6 mi (0.9 km) from O Quan Chuong. Treat yourself to a stay in one of the 50 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 16 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
16
Optional fees
- Fee for buffet breakfast: approximately VND 230000 per person
- Airport shuttle fee: VND 432000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 432000 (one-way), (up to 12 years old)
- Crib (infant bed) fee: VND 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 16 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
16
Optional fees:
- Fee for buffet breakfast: approximately VND 230000 per person
- Airport shuttle fee: VND 432000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 432000 (one-way), (up to 12 years old)
- Crib (infant bed) fee: VND 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Vietnamese
English
Loading ... Please wait whilst we find you the best room offers.
Hotel Description
With a stay at Hanoi Emerald Waters Hotel & Spa in Hanoi (Old Quarter), you'll be a 3-minute walk from Thang Long Water Puppet Theatre and 9 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.6 mi (0.9 km) from O Quan Chuong. Treat yourself to a stay in one of the 50 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 16 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for buffet breakfast: approximately VND 230000 per person
- Airport shuttle fee: VND 432000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 432000 (one-way), (up to 12 years old)
- Crib (infant bed) fee: VND 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Accessible facilities
other
Elevator
Concierge services
Airport transportation (surcharge)
Fireplace in lobby
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Library
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Full-service spa
Spa treatment room(s)
Express check-in
Designated smoking areas
Free wired internet
Number of restaurants - 1
Snack bar/deli
Bicycle rentals on site
Number of bars/lounges - 1
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
