Hacienda Xcanatun, Angsana Heritage Collection
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Hotel Description
Located in Mérida, Hacienda Xcanatun, Angsana Heritage Collection is within a 10-minute drive of Yucatán Siglo XXI Convention Center and Paseo de Montejo. This luxury hotel is 3.7 mi (5.9 km) from La Isla Mérida Cabo Norte and 5.5 mi (8.9 km) from Dzibilchaltun Ruins. Make yourself at home in one of the 54 air-conditioned rooms featuring minibars and LED televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 1 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Outside food is not permitted on the premises.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Fee for local cuisine breakfast: approximately USD 20–40 for adults, and USD 20–40 for children
- Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
- Pet fee: USD 50 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Deposit: USD 1 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Outside food is not permitted on the premises.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Optional fees:
- Fee for local cuisine breakfast: approximately USD 20–40 for adults, and USD 20–40 for children
- Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
- Pet fee: USD 50 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
Located in Mérida, Hacienda Xcanatun, Angsana Heritage Collection is within a 10-minute drive of Yucatán Siglo XXI Convention Center and Paseo de Montejo. This luxury hotel is 3.7 mi (5.9 km) from La Isla Mérida Cabo Norte and 5.5 mi (8.9 km) from Dzibilchaltun Ruins. Make yourself at home in one of the 54 air-conditioned rooms featuring minibars and LED televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
No elevators
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 72 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 1 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for local cuisine breakfast: approximately USD 20–40 for adults, and USD 20–40 for children
- Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
- Pet fee: USD 50 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Accessible facilities
other
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
Picnic area
24-hour front desk
Full-service spa
Spa treatment room(s)
Wheelchair accessible parking
Number of restaurants - 2
Number of outdoor pools - 3
Free valet parking
Number of bars/lounges - 2
Number of poolside bars - 1
Number of swim-up bars - 1
Terrace
Couples/private dining
Proposal/romance packages available
Outdoor entertainment area
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Food and water bowls
Upper floors accessible by stairs only
Well-lit path to entrance
