You need to know

• No pets and no service animals are allowed at this property.
• Guests can access their rooms with a mobile device.

Special Instructions

The check-in location differs from the property location. Check-in location: [保利广场18栋B座一楼大堂(幻影绿洲) 邮政编码：510335]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• Mobile payment options include: Alipay and WeChat Pay
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Minimal age

15

Optional fees

• Fee for local cuisine breakfast: approximately CNY 30 per person
• Secured self parking fee: CNY 50 per day (in/out privileges)
• Kitchen/kitchenette fee: CNY 300 per week
• Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)