Grand Resort Serra Negra
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Removed from My wishlist
Hotel Description
With a stay at Grand Resort Serra Negra in Serra Negra, you'll be within a 5-minute drive of Fonte Santo Agostinho Park and Cable Car. This hotel is 1.8 mi (2.9 km) from Disneylandia dos Robos Museum and 1.8 mi (2.9 km) from Crafts Fair. Stay in one of 120 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. This hotel has 13 meeting rooms available for events. Free self parking is available onsite.
Important information
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
Minimal age
18
Optional fees
- Rollaway bed fee: BRL 453.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
Important information
You need to know:
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
Minimal age:
18
Optional fees:
- Rollaway bed fee: BRL 453.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Portuguese
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Hotel Description
With a stay at Grand Resort Serra Negra in Serra Negra, you'll be within a 5-minute drive of Fonte Santo Agostinho Park and Cable Car. This hotel is 1.8 mi (2.9 km) from Disneylandia dos Robos Museum and 1.8 mi (2.9 km) from Crafts Fair. Stay in one of 120 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. This hotel has 13 meeting rooms available for events. Free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Private host property
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Cleaning and safety practices
- Property follows regional sanitization guidelines Protected Tourist (Brazil)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Essential workers only - NO
Important information
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
Minimal age
Optional fees
- Rollaway bed fee: BRL 453.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas
Childcare
Accessible facilities
other
Elevator
Coffee/tea in common areas
Garden
Free breakfast
Children's pool
Safe-deposit box at front desk
Picnic area
24-hour front desk
Steam room
Designated smoking areas
Pool umbrellas
Billiards or pool table
Wheelchair accessible parking
Number of restaurants - 1
Number of meeting rooms - 13
Free reception
Free self parking
Number of bars/lounges - 2
Pool sun loungers
Terrace
Electric car charging station
Outdoor entertainment area
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
