Grand Hyatt Hong Kong

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With a stay at Grand Hyatt Hong Kong, you'll be centrally located in Hong Kong, a 6-minute walk from Hong Kong Convention and Exhibition Centre and 10 minutes by foot from Victoria Harbour. This 5-star hotel is 1.6 mi (2.6 km) from Lan Kwai Fong and 3.1 mi (5 km) from University of Hong Kong. Make yourself at home in one of the 542 guestrooms featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Hong Kong? This hotel has 12766 square feet (1186 square meters) of space consisting of conference space and 21 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

You need to know

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. To check in, go to Plateau guestrooms please proceed to the 11th floor upon arrival Front desk staff will greet guests on arrival. Guests booked in Plateau room types must check-in at the 11th floor reception.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately HKD 368 per person
• Airport shuttle fee: HKD 1150 per vehicle (one-way, maximum occupancy 4)
• Valet parking fee: HKD 600 per night (in/out privileges)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Thai

Portuguese

Korean

Japanese

Filipino

English

Italian

Indonesian

French

Spanish