A stay at Golden Palace Hotel places you in the heart of Almaty, within a 5-minute drive of St Nicholas Cathedral and Almaty Central Stadium. This hotel is 1 mi (1.6 km) from Hippodrome and 1.1 mi (1.8 km) from Auezov Kazakh Drama Theatre. Make yourself at home in one of the 42 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

You need to know

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Individually-wrapped food options are available for breakfast.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Optional fees

• Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

English

Turkish