Golden Nugget Biloxi

8.0

Excellent

2003 Guest reviews

8.0

Excellent

2003 Verified Reviews

Read all reviews

Cleanliness8.0/10

Service8.0/10

Comfort8.4/10

Condition7.8/10

Amenities7.8/10

As soon as u get on the elevator it smelled like an ashtray! The entire place stunk and the staff was rude due to us having kids and it being a casino.

Amazing

Our stay was great. Staff and facilities were great.

Great staff. Nothing could be better .lwill return

It was filthy to begin with. The shower leaked and made a horrible noise all night and the front desk didnt care whatsoever. There was an overall lack of urgency when we asked for anything. The casino had most of the table games closed all night while the slots were basically just video games that could be played just about anywhere. I think the hotel rating that was given you was very generous and not even close to the 4 star rating the hotel claims to have. Overall, it was not a great experience and not likely to return...

Clean very nice room had a beautiful view from my room would definitely stay again

The mattress was to hard on the beds and they don’t come clean the rooms everyday.

The whole casino and property smell musty. The floor in my room was dirty snd apoears to not be swept or vaccummed regularly. That sectional couch inbthe rokm looked nasty. Probably would not stay here again

Property is very dated needs a complete renovation. Carpet was taped down in some areas where it was torn. It smelled like cheap perfume and cigarette smoke. The only good thing was the view from the balcony was beautiful otherwise very disappointed.

Our room was great! Staff was super friendly and helpful

I did not get offered an upgrade. The room was just okay. Bed was comfortable. Plug in did not work except box on one night stand and bathroom. No safe in the room! Had to bring one in and remove the cabinet door to install it after staff at the front acted like it was in the room and we just could not find it! No conditioner or body wash in the shower. My friend had to use shampoo. When the room was cleaned the despensers were not refilled! I called the front desk and nothing was done about this. Not fridge in the room. You have to request one, be put on a waiting list and then get charged 11.20$ a day for a small square one. Also when it was put in it was turned all the way up and froze everything! We had to take it out of the cabinet to ajust it from the back. The pool area was nice. But not for a resort fee of 19.02 a day! The shower was nice with Plenty of hot water and pressure. The bathroom had a loose board that kept falling off and inside was about and inch of dust! Also, no exhaust fan but a vent in the ceiling covered in dust. Yuk. Very noisy in the halls. We stayed from Monday till Sunday. Not worth the expense!!!! The slots were awful. I will stay elsewhere with a much better value for my money.

It was a great stay.

Very friendly and helpful staff. The room was very nice as was the bathroom. We were surprised by how comfortable the bed was. Dining options were not great, we ate at Bubba Gumps and the food and service was subpar.

The differences in restaurants

Check in was difficult no valet

Great

Food was amazing 👏 rooms was nice just needed more soap and shower gel

Awsome

The location was great. Hotel was shortstaffed and dirty. ATM machines were not working. Guestroom bathroom was not clean.

We were there for 6 days and they didn’t clean our room once. Dirty

I enjoyed my stay, just didn’t like no refrigerator or microwave was available for this room. Probably should have read more. The most comfortable room and bed. I will stay again.

Dirty rooms

The staff were great and the hotel was clean

Golden Nugget Biloxi Mississippi First Stay Bad

My stay at the Golden Nugget Biloxi Mississippi was not a good stay. The rooms clean enough to my standards. The pools closed early. I didn’t get to enjoy getting in the pools. The food in some of the restaurants were terrible. They didn’t have valet parking something I’m use to. When I was in the casino gambling no one came to ask if I wanted anything to drink.

Location

Loved our stay here!

Stayed for a day, not staying again.

Casino was good but as far as staying, will not happen again. During the week, restaurants close at 9, had to leave to sit down & eat.

This was a nice hotel for a long weekend type getaway.

The phone service wasn’t very good. The remote for the tv was trash

This is a terrible and nasty hotel ., we don’t have water for drink ., one guy work in the hotel want to charge us 25 dollar per bottle of water

Good

Good stay. The one trip i forget shampoo the hotels bottles in shower were completely empty

Enjoyed it

Great price for a great hotel.

Room was dirty. Stained furniture and dirty bathroom.

Everything was great other than the fact that the next room had a big party being loud until 3 AM, receptionist said they would send someone but never did. The jacuzzi tub had not been cleaned but other than that it was great. The location was great and the bed was very comfortable. Room was very spacious.

Staff was very helpful

Great Stay

It was our first visit/stay at the Golden Nugget in Biloxi..we totally enjoyed our room(s), the view we had was fantastic, especially at night!

Ok place to stay

Stayed 3 nights, didn’t clean the room or bring clean towels had to call for them.

The room was great. Was disappointed in the patty melt I had at the Sports Bar.

Water stinks, room very noisy. Can hear next door talking and tv. Extra pay for a refrigerator if you can get one. Bed is very comfortable.

The staff was nice, other than that not much to say good about it. The parking garage stays full of water and smells horrible. Took the kids to the pool which is probably the nicest area on the property but there were no towels available for people to use so when it’s out of season you need to bring them from your room. After booking reservation I called the property via 800 number and requested two joining rooms. Apparently the 800 number was not the number to call to do so and it was only noted on the reservation and not actually setup that way. I was lucky to get this after arriving at the property as there was only two options left. The room quality was not good. The shower head came off in one room while trying to change the setting on the head. The phone was broken. The power supply sockets on the lamps didn’t work. There was no coffee pod trays for the coffee machine in either room. Had to go down to Starbucks just to get coffee. No microwave or refrigerator in either room which I believe I read something after the fact that these are available for extra cost? Lol. I’ve stayed here a few times before in the past but I think I would explore other options before doing so again. Honestly the holiday inn would have been better in my opinion.

Nice hotel but was disappointed that it didn’t have a mini fridge. We were traveling a total of 19 hours and had stuff that needed to be refrigerated

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We expected good quality at a low cost and got it. Same with previous stays at this establishment.

Rooms were dirty, dust was so thick on the top of headboard. The soap scum on glass shower door looked like it has not been cleaned in a very long time. Black mildew in the tub. The mildew was very visible and overlooked during daily cleaning for sure. Toilet paper holder was broken so our toilet paper was laying on the filthy floor when we entered the room. Lid on toilet tank must of been taken from another type of toilet because it didn't even fit. Everything Looks great when you enter the casino but once you enter your overpriced room, that is where the quality changes.When checking in the hotel, the ladies at the front desk definitely did not want to be bothered by a customer just wanting to receive their room key, so they can spend a lot of money at this casino.

Good hotel!

Great location. Room was nice! Loved the fact it had a Starbucks in it

Nice clean safe entertainment area,only issue is they do not know what a VIP customer from Expedia means.Not the first time a hotel we visited not knowing what our expectations are as a Platinum member means.Maybe next time?

This is not the place to stay on MS gulf coast. Rooms are over price and need serious maintenance. I will stay somewhere else on my next trip to MS Gulf Coast.

When we open the door, it stunk of incense so we could barely breath. The lamps were broken, the fan was warped due to how wet and humid the room was, there was hair on the shower walls, sticky surfaces, rips in chairs and broken bedding that my child got stuck in and hurt their leg. I went to use an elevator and the staff put their hands on me, then when I got in the elevator it was broken and they said something about not enough staff so they had me walk outside in the wet slippery area with all my belongs. All the vending machines were out of drinks, no microwave, no fridge, not enough towels for 4 people even though we paid for 4. This is no acceptable on so many levels and they did nothing.

There was no vallet parking, despite web saying there was. Noisy! The staff was great, but it definitely wasn't like it was as Isle of Capri....I was disappointed.

Enjoyed the size of the room

Quiet. Staff was polite. Food was great and hospitality was awesome

Hotel was great, casino staff was horrible and rude

Loved it

3rd time staying at this hotel /casino, all great, from top to bottom.

Amazing

Escalator from parking garage to Hotel check in. Easy parking access

I liked to gulf view, unfortunately we were on the side with giant fans blowing all the tume so we didn't get to listen to the surf. Staff was not friendly at all. No one tried to be happy we were there. The room was OK, but we could here the neighbors coming and going and bouncing off the walls all night. The room was average. The bathroom sink was pretty but weird. It takes up all the counter space.

It wasn't the best place I've stayed in, but it certainly wasn't the worst. The rooms were clean and most of the staff were friendly.

Last minute check in

Beautiful stay

Ridious they charge a resort fee for gym, pool etc and didn’t even use them.

Very nice

Property location is amazing and the room we stayed in ahead bed bugs

Front desk staff very rude, no maid service while staying. Won’t stay here again.

Good stay Everyone was friendly

It was great stay! The only thing is early in morning they were vacuuming next door. And then the people came In early being super loud. And smoking so much it woke us up and we had a non smoking room! But the other things were fantastic!

Great place to stay, had a great weekend staying at your hotel. Hopefully we will get some comps for our next stay at the Golden Nugget Hotel. Great staff and atmosphere

The Golden Nugget is a fine casino and hotel if you are a smoker. The desk person told me upon check in that I would be charged a fee if I smoked in the room. Come to find out the rooms are the only place in the resort that doesn’t smell like cigarette smoke. The room was clean and nice but as soon as you walked out the door the smoke smell hit you

We didnt like much about the casino or the hotel. The garage is on the other side of the casino so you have to walk thru the casino to get to the hotel. Very inconvenient. The room was crowded with furniture but nothing comfortable. The tv got few channels, the clock didnt work, the lamp shades were not attached to the lamps well, the lights were dim, especially in the bathroom, the tub was dirty, the floor in the bathroom had spots and hair on it, the soap dish was streaked with soap that hadnt been cleaned well, the shower door had rust and corrosion on the hinges and the glass was streaked. The only good thing was that the bed was comfortable and the linen was clean. The staff at checkin wasnt welcoming and barely answered questions. The staff at the Customer Service at the casino was worse. They didnt explain anything. They asked for our driver's license and then handed us the player's card. There was no explaning the benefits and especially no welcoming to the club or literature about the casino. The staff around the hotel and casino was not friendly. They didnt return hellos much less offer any greeting. Overall a poor, terrible stay. Will not return. There are too many other great options that are so welcoming.

The room was billed as a Luxury room; upgrade. Plenty of rooms in town more Lux than this. It was clean, staff was great, friendly, felt genuine. Casino was spacious and laid out nice; got some free play. Plenty of restaurants and bars.

Lovely

Our room was very clean & comfortable. We really enjoyed having a jacuzzi in our room. The staff were all amazing. It was a great experience and we will be back!

Bed was extremely uncomfortable and room was warm. We tried to DoorDash from a restaurant in the building and the guy picked it up. Staff would not let the guy come up with our food that worked with DoorDash.

Wonderful casino very clean , the executive suite is amazing !! Such great restaurants, good staff, friendly atmosphere. My favorite out of all the casinos in Biloxi. Highly recommended. From someone who goes to Vegas regularly, this is a fun alternative.

Rooms need to be updated a bit. Curtain was falling off..furniture scratched up...all electric outlets including tv went out at 1 point had to go to front desk and ask for maintenance.

Great location. Rooms were spacious. Restaurants/bars were topnotch.

Worst casino stay Ive ever had, unfortunately.

I appreciate the upgrade and the staff for everything

casino had everything right there in one bldg. the only negative was the lamps in the room were very dusty

Our room was upgraded. Which was a plus. I just didn’t like that the suite didn’t have a microwave

Nice stay.

great view from my room thru dirty window

had

Room was spacious and in decent shape. Getting close to needing update in the bathroom. Shower did not have a lot of pressure on the nozzle. Whirlpool needs a deep clean as nozzle jets are dirty. Probably the best property to stay at in Biloxi with all the options to eat at on site.

The hotel rooms seem a bit dated. The wooden panel next to the toilet fell off the wall on its own. The shower did not have any pressure it just dribbled out. Went to the service counter and ask to have those two items fixed. They were not taken care of. Ran into an attendant in the hallway, spoke to him about the the same issues in my room still, issues still weren’t taken care of. Will not being booking there again.

Floor

Well my first visit too Casino. The room floor was dirty I reported it too front desk . They did however have house keepers go in and mop the floor Appreciating there service

Noisy and rude clients. We had to be moved to another part of hotel due to noisey neiborbors. Hotel did accomodated.

Would not recommend

My room was filthy. The floors were not swept or mopped the tub was dirty. The toilet seat had dirt on the seat and the bowl hadn’t been cleaned.

Wash towels in the bathroom were not folded, just thrown on the shelf, the floors were dirty and felt like they had not been swept or cleaned in several weeks. The dust was very thick on the lamp shades and the room smelled bad.

Our vacation

Amazing, will stay many more times

Nice faculty

Great Place!

Biloxi Golden Nugget

Very nice big comfortable clean room and the bathroom was awesome, so much room with area to put your stuff.

Location

Good location for bridge walk.

Stayed for one night. Shower was hot and good pressure but the back of the shower was open so it was hard to stay warm. Beds and pillows were comfortable and air conditioning went down low enough for us to keep the room very cool

With a snow storm coming in the hotel/casino did not prepare for the weather only 1 restaurant out of four was open to feed hotel guests and staff waited 1 1/2 hours for food

Due to snowstorm unable to go out but stayed busy inside. Wish more shops were open

Very nice visit

Casio was older but very well kept. Smoke was an issue, it seems the air system isn't working as well as other casinos in Biloxi. Hotel was very nice. Clean elevators and hallways. Our room was great as well ((742)). Nice water pressure for the shower and clean bathtub.

Great location. Convenient parking. Rooms could use some modern touches for the current rates but were clean & beds were comfy.

Pretty run down. Housekeeping was nonexistent

My room wasn’t clean. Hair all over the bathroom. Trash under the bed