Golden Nugget Biloxi

8.0

Excellent

2003 Guest reviews

8.0

Excellent

2003 Verified Reviews

Read all reviews

Cleanliness8.0/10

Service8.0/10

Comfort8.4/10

Condition7.8/10

Amenities7.8/10

We expected good quality at a low cost and got it. Same with previous stays at this establishment.

Rooms were dirty, dust was so thick on the top of headboard. The soap scum on glass shower door looked like it has not been cleaned in a very long time. Black mildew in the tub. The mildew was very visible and overlooked during daily cleaning for sure. Toilet paper holder was broken so our toilet paper was laying on the filthy floor when we entered the room. Lid on toilet tank must of been taken from another type of toilet because it didn't even fit. Everything Looks great when you enter the casino but once you enter your overpriced room, that is where the quality changes.When checking in the hotel, the ladies at the front desk definitely did not want to be bothered by a customer just wanting to receive their room key, so they can spend a lot of money at this casino.

Good hotel!

Great location. Room was nice! Loved the fact it had a Starbucks in it

Nice clean safe entertainment area,only issue is they do not know what a VIP customer from Expedia means.Not the first time a hotel we visited not knowing what our expectations are as a Platinum member means.Maybe next time?

This is not the place to stay on MS gulf coast. Rooms are over price and need serious maintenance. I will stay somewhere else on my next trip to MS Gulf Coast.

When we open the door, it stunk of incense so we could barely breath. The lamps were broken, the fan was warped due to how wet and humid the room was, there was hair on the shower walls, sticky surfaces, rips in chairs and broken bedding that my child got stuck in and hurt their leg. I went to use an elevator and the staff put their hands on me, then when I got in the elevator it was broken and they said something about not enough staff so they had me walk outside in the wet slippery area with all my belongs. All the vending machines were out of drinks, no microwave, no fridge, not enough towels for 4 people even though we paid for 4. This is no acceptable on so many levels and they did nothing.

There was no vallet parking, despite web saying there was. Noisy! The staff was great, but it definitely wasn't like it was as Isle of Capri....I was disappointed.

Enjoyed the size of the room

Quiet. Staff was polite. Food was great and hospitality was awesome

Hotel was great, casino staff was horrible and rude

Loved it

3rd time staying at this hotel /casino, all great, from top to bottom.

Amazing

Escalator from parking garage to Hotel check in. Easy parking access

I liked to gulf view, unfortunately we were on the side with giant fans blowing all the tume so we didn't get to listen to the surf. Staff was not friendly at all. No one tried to be happy we were there. The room was OK, but we could here the neighbors coming and going and bouncing off the walls all night. The room was average. The bathroom sink was pretty but weird. It takes up all the counter space.

It wasn't the best place I've stayed in, but it certainly wasn't the worst. The rooms were clean and most of the staff were friendly.

Last minute check in

Beautiful stay

Ridious they charge a resort fee for gym, pool etc and didn’t even use them.

Very nice

Property location is amazing and the room we stayed in ahead bed bugs

Front desk staff very rude, no maid service while staying. Won’t stay here again.

Good stay Everyone was friendly

It was great stay! The only thing is early in morning they were vacuuming next door. And then the people came In early being super loud. And smoking so much it woke us up and we had a non smoking room! But the other things were fantastic!

Great place to stay, had a great weekend staying at your hotel. Hopefully we will get some comps for our next stay at the Golden Nugget Hotel. Great staff and atmosphere

The Golden Nugget is a fine casino and hotel if you are a smoker. The desk person told me upon check in that I would be charged a fee if I smoked in the room. Come to find out the rooms are the only place in the resort that doesn’t smell like cigarette smoke. The room was clean and nice but as soon as you walked out the door the smoke smell hit you

We didnt like much about the casino or the hotel. The garage is on the other side of the casino so you have to walk thru the casino to get to the hotel. Very inconvenient. The room was crowded with furniture but nothing comfortable. The tv got few channels, the clock didnt work, the lamp shades were not attached to the lamps well, the lights were dim, especially in the bathroom, the tub was dirty, the floor in the bathroom had spots and hair on it, the soap dish was streaked with soap that hadnt been cleaned well, the shower door had rust and corrosion on the hinges and the glass was streaked. The only good thing was that the bed was comfortable and the linen was clean. The staff at checkin wasnt welcoming and barely answered questions. The staff at the Customer Service at the casino was worse. They didnt explain anything. They asked for our driver's license and then handed us the player's card. There was no explaning the benefits and especially no welcoming to the club or literature about the casino. The staff around the hotel and casino was not friendly. They didnt return hellos much less offer any greeting. Overall a poor, terrible stay. Will not return. There are too many other great options that are so welcoming.

The room was billed as a Luxury room; upgrade. Plenty of rooms in town more Lux than this. It was clean, staff was great, friendly, felt genuine. Casino was spacious and laid out nice; got some free play. Plenty of restaurants and bars.

Lovely

Our room was very clean & comfortable. We really enjoyed having a jacuzzi in our room. The staff were all amazing. It was a great experience and we will be back!

Bed was extremely uncomfortable and room was warm. We tried to DoorDash from a restaurant in the building and the guy picked it up. Staff would not let the guy come up with our food that worked with DoorDash.

Wonderful casino very clean , the executive suite is amazing !! Such great restaurants, good staff, friendly atmosphere. My favorite out of all the casinos in Biloxi. Highly recommended. From someone who goes to Vegas regularly, this is a fun alternative.

Rooms need to be updated a bit. Curtain was falling off..furniture scratched up...all electric outlets including tv went out at 1 point had to go to front desk and ask for maintenance.

Great location. Rooms were spacious. Restaurants/bars were topnotch.

Worst casino stay Ive ever had, unfortunately.

I appreciate the upgrade and the staff for everything

casino had everything right there in one bldg. the only negative was the lamps in the room were very dusty

Our room was upgraded. Which was a plus. I just didn’t like that the suite didn’t have a microwave

Nice stay.

great view from my room thru dirty window

had

Room was spacious and in decent shape. Getting close to needing update in the bathroom. Shower did not have a lot of pressure on the nozzle. Whirlpool needs a deep clean as nozzle jets are dirty. Probably the best property to stay at in Biloxi with all the options to eat at on site.

The hotel rooms seem a bit dated. The wooden panel next to the toilet fell off the wall on its own. The shower did not have any pressure it just dribbled out. Went to the service counter and ask to have those two items fixed. They were not taken care of. Ran into an attendant in the hallway, spoke to him about the the same issues in my room still, issues still weren’t taken care of. Will not being booking there again.

Floor

Well my first visit too Casino. The room floor was dirty I reported it too front desk . They did however have house keepers go in and mop the floor Appreciating there service

Noisy and rude clients. We had to be moved to another part of hotel due to noisey neiborbors. Hotel did accomodated.

Would not recommend

My room was filthy. The floors were not swept or mopped the tub was dirty. The toilet seat had dirt on the seat and the bowl hadn’t been cleaned.

Wash towels in the bathroom were not folded, just thrown on the shelf, the floors were dirty and felt like they had not been swept or cleaned in several weeks. The dust was very thick on the lamp shades and the room smelled bad.

Our vacation

Amazing, will stay many more times

Nice faculty

Great Place!

Biloxi Golden Nugget

Very nice big comfortable clean room and the bathroom was awesome, so much room with area to put your stuff.

Location

Good location for bridge walk.

Stayed for one night. Shower was hot and good pressure but the back of the shower was open so it was hard to stay warm. Beds and pillows were comfortable and air conditioning went down low enough for us to keep the room very cool

With a snow storm coming in the hotel/casino did not prepare for the weather only 1 restaurant out of four was open to feed hotel guests and staff waited 1 1/2 hours for food

Due to snowstorm unable to go out but stayed busy inside. Wish more shops were open

Very nice visit

Casio was older but very well kept. Smoke was an issue, it seems the air system isn't working as well as other casinos in Biloxi. Hotel was very nice. Clean elevators and hallways. Our room was great as well ((742)). Nice water pressure for the shower and clean bathtub.

Great location. Convenient parking. Rooms could use some modern touches for the current rates but were clean & beds were comfy.

Pretty run down. Housekeeping was nonexistent

My room wasn’t clean. Hair all over the bathroom. Trash under the bed

1st time in biloxi

Room was really big and clean, would be nice if the rooms had microwave and refrigerators, we did have view, parking and where to go was a little confusing

Some common areas needed some attention & one elevator needs work it’s very noisy

Our room smell so bad . People had definitely smoked in our room. We want be back. Terrible experience

10/10 will stay again

Best

Great place to stay and plenty of games

Should’ve stayed at another Hotel

The rooms have no microwave…so we ate cold food. The staff come bursting in the room while knocking…not giving us time to respond to the knock. We were gave a handicap room. While checking in the young lady was looking at us crazy until we got our key and left as if we were supposed to be there. It was just very awkward and uncomfortable for me to want to encounter this problem again with you all

Great

I didn’t like that there was no housekeeping. You had to call for everything. No room service. The refrigerate had been taken out and an empty space was there

Nice spacious room!

Our room was nice, neat and very spacious. We enjoyed our stay and view. We would stay again.

Great views! Good restaurants.

O

Pull up and instantly unhappy. NO VALET on Friday afternoon

Good location

The bathroom was not clean. The staff was awesome except at registration, where they were short and seemed to not want to be there. The hotel entrance and where to park to check in is not clear at all!

It fine for what it is. Limited views from your room. Ours was a little view of water and bridge but mostly a roof top. Smell was a little strange but not terrible. Needs updating but most of Biloxi does.

This property is very good Convenient Good food

This is a great property. Close to everything.

I was disappointed on the rooms, I stayed at Golden Nugget in Lake Charles and the rooms were beautiful, old style rooms for expensive price!!!

We did not stay the complete booking as we had an emergency. The hotel said they could not refund the non used night to contact Expedia. Expedia when contacted said they couldn't help tocontact holel. Last time to use Expedia for a boiking

Great

Friendly, helpful staff

All staff was fantastic, enjoyed the man that took our luggage down to the car, he was extremely attentive!

Friendly and Clean

People were very friendly.

Staff were fantastic.

Enjoyed my stay

Average stay like a motel 6

Detail cleaning very poor mold in corners of showers calcium build up on shower glass .

Great view

Room pretty, but no fridge or micro

Do better

Happy

I had a comfortable stay.

The slots were loose

Golden big nugget!

Customer service and helpfulness was horrible. Not even a smile from any employee.

Wonderful hotel not the most wonderful stay.

Loved the balcony view and options within the casino hotel can’t be beat. Inside the room few plugs worked, no fridge, and clumps of hair and a hair clip left behind in the bathroom from previous guest.

Non smoking room smelled of cigarettes. Water from shower and lavatory had a sewage smell. Curtain was dirty. Furniture was very dusty. Air conditioner vent caked with dust. Called desk about room being dirty and lady was rude and kept repeating “no room service for the amount of days you’re staying. Only clean every 4 days. Charge resort fees without resort amenities.

Golden Nugget Rocks!

This was just an overnighter. They also had EV Charging which we took advantage of. Lost some $ in the casino so that paid for the free charging. Great location. Good food. It’s a casino, so everything but the room was a tad expensive. Overall it was worth the stop over.

Love the Junior Suite, plenty of room.

Great stay

Enjoyed my stay

The rooms are not clean. Lamps broken, clock broken, no electrical charging outlet working, very loud and the entire property smells like an old ashtray. Will not stay there again.

My last stay at the Golden Nugget was in Vegas in 2018. The Biloxi property is similar in decor. The fixtures were worn out. When turning on the shower the handle came off in our hands. Although I told the front desk nothing was done in the 3 days we were there. Also, the balcony had cigarette butts on it, including in an open Pepsi bottle. Yuck.

We got a VIP upgraded room which was amazing & a great view! The bed & pillows were so comfortable! I want them for my house. Just didn’t have enough time there to enjoy it all! Thanks Expedia for an amazing price.

Hotel staff great. Wait staff at Lilli's needa improvment. Missed many opportunities to up sale

Shower was not clean properly. Parking in garage was limited and inconvenient.