Gem Riverside Hotel Hoi An

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With a stay at Gem Riverside Hotel Hoi An, you'll be centrally located in Hoi An, a 9-minute walk from Hoi An Cloth Market and 11 minutes by foot from Hoi An Market. This upscale hotel is 0.6 mi (1 km) from Hoi An Impression Theme Park and 1 mi (1.6 km) from Tan Ky House. Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Pool access available from 6:00 AM to 9:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.

• Property Registration Number 205207203

Minimal age

15

Optional fees

• Fee for full breakfast: approximately VND 200000 for adults and VND 150000 for children
• Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
• Early check-in is available for a fee (subject to availability)
• Rollaway bed fee: VND 400000 per day
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English