Gem Premier Hotel & Spa

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With a stay at Gem Premier Hotel & Spa, you'll be centrally located in Hanoi, within a 10-minute walk of Hang Gai Street and Hoa Lo Prison Museum. This family-friendly hotel is 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre. Treat yourself to a stay in one of the 39 individually decorated guestrooms, featuring fireplaces and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Guests may use a cruise ship terminal shuttle for a surcharge, and limited parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Parking height restrictions apply.

Special Instructions

Guests must transfer via Airport shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a first aid kit

Minimal age

18

Optional fees

• Valet parking fee: VND 180000 per day
• Early check-in fee: VND 599000 (subject to availability)
• Late check-out fee: VND 599000 (subject to availability)
• Rollaway bed fee: VND 399000.0 per day
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English