Four Points by Sheraton Penticton at the Convention Centre

9.2

Wonderful

183 Guest reviews

9.2

Wonderful

183 Verified Reviews

Read all reviews

Cleanliness9.4/10

Service9.2/10

Comfort9.6/10

Condition9.4/10

Amenities8.6/10

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The staff were super helpful and friendly!

Staff was amazing at check in. Close to everything I needed

The food in Palmers was very good. Rooms were clean, well laid out and quiet. All in all, great value for the money. All the staff were very friendly and efficient.

Beds were super comfy and it was very quiet in the rooms. The water pressure in the shower was very weak and while I found the service in the restaurant very good the food was overpriced for what you got.

Clean, comfortable, convenient

Clean, convenient, comfortable. The 3 C's.

Always a great stay

Our favourite hotel when staying in Penticton.

Good

This hotel is really nice. The suite was spacious and well laid out. Staff was friendly and helpful. We enjoyed our time very much.

The hotel needs hot tub. Weird it has a pool but no hot tub or suana.

Best place to stay in town!

Amazing stay! So good we’re coming back in a few days for a week!

Extremely friendly

It was great

Immaculate

Restaurant has great food and great service

Very nice new hotel. Quality is top notch. Staff #1

Comfy bed, great sleep

I was there for business, room was very nice, the bed was very comfortable.

Second time staying here. Love this hotel. We’ll stay here every time we are in Penticton. Palmers was really good too. Had a fantastic supper.

Overall good just n asked staff what my Bill is when i signed out and staff didnt tell me the bill so i left building a question in my head.

When you enter the lobby you are hit with a very strong scent. Similar to someone using too much perfume. It was so strong that we couldn't be in the lobby for long. Restaurant service was great. Food was good. Construction outside the hotel on Sunday morning woke us up, not the best experience.

Amazing staff

The hotel was on their last week with their kitchen supplier/mgmt during the last week in October when we stayed there but the hotel went above and beyond to ensure we enjoyed our evening meals and gave us some amazing breakfasts. The service was excellent. The pool is the cleanest indoor pool I have been to. The beds are comfortable and everything is very clean. You can tell that the manager Addie cares about his guests and staff as he was making sure everything was in order for everyone even during the changes. 2 of his staff members commented on how much they enjoyed working there and for him. Looking forward to another stay there again in the future.

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Just awesome! Beds and pillows so so comfy - slept like a baby! Room very nice and new - very comfortable.

Came for a Christmas craft show at the convention Center. Great that we could just walk over every day.

Good

Hotel is very good and location is very nice

Easy access to conference centre and short walk to the beach. Well insulated for sound. Comfy beds.

Central, easy parking, checking in and out.

Great location with great amenities

The whole experience

First time staying at the Sheraton and I come to Penticton alot. Had an excellent stay. Added bonus the new restaurant was exceptional in all facets- staff, food etc

Very well appointed. Brand new. Staff personable.

Everything went as planned

Couples get away!

The four Points by Sheraton Penticton was great. The hotel offers a modern and comfortable atmosphere, with spacious rooms with a kitchen. The rooms were clean and very spacious. The location is ideal to restaurants, pubs, Okanagan Lake, shopping, etc. I highly recommend this hotel and I know I will be back.

The hotel is conveniently situated by the event centre and close enough to downtown to walk to restaurants and pubs. I only gave them 4 stars due to the wash cloth in our room had holes in it…very thin… and we thought we were wearing our invisibility coats on in the pub.

Close to our event venue

Excellent property great staff and service

Just got upgraded to the wonderful suite across from the construction site that starts at 7am everyday while the hotel was virtually empty?

Nice option in Penticton. New and clean.

Where are you nice and clean I like rooftop part very friendly staff

It was close to the wine touring route we wanted to partake in, and the roof top patio was excellent.

We were in Penticton for the Jazz Festival and the hotel location was great as we were in walking distance to two of the performance venues. Hotel is new and therefore everything was in fantastic condition. Rooms are generous, staff was efficient and courteous. The roof bar and grill served a great pizza. Really enjoyed our stay.

Nice clean friendly!

Great stay. Comfortable rooms and walkable area

Stuff at the front desk was not responsible. They took my time to pay me back my deposit and several times they told me to leave the hotel and they will pay it later. I just asked them to try another time and it worked. I mean they didn’t even want to try another time And by one time failure they said it isn’t working go leave the hotel and I don’t know when but we will pay you back your deposit

Beautiful hotel and close to the convention centre

Overbite

Overnight great stay beautiful views amazing room

Nice place would recommend

The front desk staff was excellent! Restaurant servers awesome.

Loved the roof-top bar! Best view of Penticton. Very nice room. We will stay there every time we go to Penticton. Best hotel in town.

We loved everything about this property. It is very clean and everything is new. All of the staff are outstanding. The Palmer Restaurant was FANTASTIC and the Rooftop patio is amazing. It is a short walk to the beach and downtown. The only issue we had was that our room was only cleaned once in the five days we were there. We were advised it would only be cleaned every second day. We were supplied extras towels but I would have like to get my roomed cleaned daily as provided by most hotels.

Clean and quiet. Friendly staff. Would definitely return here again. They very kindly provided us with a crib on a short notice booking. Gym was fine, and pool is good with kids.

I booked the Four Points for my colleague and he couldn't stop raving about the spot, the views, the convenient location. Service & staff were excellent too.

Very clean and new. Enjoyed the rooftop Lounge.

Very Accessible for those who need it.

Very accessible! Also great decor and ambiance.

Nice rooftop Clean rooms

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Nice new hotel with comfy beds and friendly staff. Short walk to the beach. Would stay here again.

New and modern hotel. Very conveniently located. Friendly staff.

Clean and convenient!

Great spot and clean and great beds. Loved the roof top patio. Only downside is the rooms aren’t very soundproof so you can hear people late at night coming and going to r even talking. Otherwise great place and ambience

The parking lot could be bigger

Very clean and modern

Good clean newer hotel. Good gym, decent pool. Roof deck is nice with a decent bar.

Nice stay

Nice new hotel but more basic than I expected

The room was noisy. Lots of noise from the plumbing. Also, the doors closed with a loud bang.

Great staff and clean and well located hotel

Very clean and up to date hotel. Staff was very nice and would definitely stay here again. Highly recommended

The property is fairly new and in good condition. Cleaning staff should be supervised better as the kitchen floor in our suite was pretty dirty (I hand washed it myself instead of having them come back in). There are no towel hooks on the backs of any of the doors and the bathroom door stop on the floor in the bathroom in front of the tub/shower is a hazard. Beds were comfortable and the building was pretty quiet.

We liked the price of this hotel. it was in a convenient location, a short walk to the beach, and the casino. We visited the roof top patio. the views of Okanagan Lake were outstanding. Unfortunately the food choices were limited and frankly not very good. the room was nice. they have made very good use of the limited space in the room. Missing were water glasses and/or wine glasses. the only drinking vessel was the paper coffee cups. the other thing we missed was the make up mirror in the bathroom.

Good location.

Brand new property with an indoor pool and gym, great location. Staff was very friendly and helpful.

Nice hotel

Overall my stay was amazing, however, the one bed had what looked blood stains on the sheets. I just moved to the other bed that was clean. Hotel was quiet. Restaurants had amazing service and food. Service was friendly and helpful.

Great place.