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18 Jun 2025
Wednesday
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19 Jun 2025
Thursday
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2 Adults - 0 Child
1 room

Four Points by Sheraton Penticton at the Convention Centre
9.2

Wonderful

183 Guest reviews

9.2
Wonderful
183 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.2/10
Comfort9.6/10
Condition9.4/10
Amenities8.6/10

903 Vernon Avenue, Penticton, Canada. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
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Hotel Description

Located in Penticton, Four Points by Sheraton Penticton at the Convention Centre is connected to the convention center, within a 5-minute walk of Penticton Trade and Convention Centre and South Okanagan Events Centre. This hotel is 0.4 mi (0.6 km) from Cascades Casino and 0.5 mi (0.8 km) from Okanagan Lake. Make yourself at home in one of the 121 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Important information

You need to know
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
18
Optional fees
  • Fee for cooked-to-order breakfast: approximately CAD 16 to 30 for adults, and CAD 16 to 30 for children
  • Crib (infant bed) fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

Filipino

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Fireplace in lobby

Breakfast available (surcharge)

Laundry facilities

Television in common areas

24-hour front desk

Meeting rooms

Designated smoking areas

Grocery/convenience store

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 1

24-hour business center

Number of meeting rooms - 1

Number of indoor pools - 1

Free self parking

Rooftop terrace

Number of bars/lounges - 1

Electric car charging station

Banquet hall

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Visual alarms in hallways

Handrails in stairways

Wheelchairs available on site

Secured bicycle storage

Bicycle tour information

Well-lit path to entrance

Hotel reviews

9.2
Wonderful183 Verified Reviews
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Cleanliness9.4/10
Service9.2/10
Comfort9.6/10
Condition9.4/10
Amenities8.6/10
10/10
Exceptional
ANDREA, 08 Mar 2025
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.

10/10
Exceptional
Terron, 07 Mar 2025
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The staff were super helpful and friendly!

10/10
Exceptional
Loralie, 06 Mar 2025
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Staff was amazing at check in. Close to everything I needed

10/10
Exceptional
Joseph, 23 Feb 2025
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The food in Palmers was very good. Rooms were clean, well laid out and quiet. All in all, great value for the money. All the staff were very friendly and efficient.

8/10
Excellent
Kristina, 20 Feb 2025
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Beds were super comfy and it was very quiet in the rooms. The water pressure in the shower was very weak and while I found the service in the restaurant very good the food was overpriced for what you got.

10/10
Exceptional
Verified traveler, 19 Feb 2025
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Clean, comfortable, convenient

Clean, convenient, comfortable. The 3 C's.

10/10
Exceptional
Gina, 15 Feb 2025
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Always a great stay

Our favourite hotel when staying in Penticton.

10/10
Exceptional
Trevor, 15 Feb 2025
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Good

10/10
Exceptional
Natasha, 11 Feb 2025
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This hotel is really nice. The suite was spacious and well laid out. Staff was friendly and helpful. We enjoyed our time very much.

8/10
Excellent
Tonia, 02 Feb 2025
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The hotel needs hot tub. Weird it has a pool but no hot tub or suana.

10/10
Exceptional
Gina, 18 Jan 2025
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Best place to stay in town!

Amazing stay! So good we’re coming back in a few days for a week!

10/10
Exceptional
David, 16 Jan 2025
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Extremely friendly

10/10
Exceptional
Susan, 15 Jan 2025
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It was great

10/10
Exceptional
Judy, 14 Jan 2025
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Immaculate

10/10
Exceptional
Christopher, 02 Jan 2025
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Restaurant has great food and great service

10/10
Exceptional
Angelo, 22 Dec 2024
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Very nice new hotel. Quality is top notch. Staff #1

10/10
Exceptional
Cathy, 16 Dec 2024
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Comfy bed, great sleep

I was there for business, room was very nice, the bed was very comfortable.

10/10
Exceptional
Lynne, 15 Dec 2024
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Second time staying here. Love this hotel. We’ll stay here every time we are in Penticton. Palmers was really good too. Had a fantastic supper.

6/10
Fair
Rodney, 02 Dec 2024
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Overall good just n asked staff what my Bill is when i signed out and staff didnt tell me the bill so i left building a question in my head.

6/10
Fair
josh, 02 Dec 2024
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When you enter the lobby you are hit with a very strong scent. Similar to someone using too much perfume. It was so strong that we couldn't be in the lobby for long. Restaurant service was great. Food was good. Construction outside the hotel on Sunday morning woke us up, not the best experience.

10/10
Exceptional
Verified traveler, 24 Nov 2024
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Amazing staff

The hotel was on their last week with their kitchen supplier/mgmt during the last week in October when we stayed there but the hotel went above and beyond to ensure we enjoyed our evening meals and gave us some amazing breakfasts. The service was excellent. The pool is the cleanest indoor pool I have been to. The beds are comfortable and everything is very clean. You can tell that the manager Addie cares about his guests and staff as he was making sure everything was in order for everyone even during the changes. 2 of his staff members commented on how much they enjoyed working there and for him. Looking forward to another stay there again in the future.

8/10
Excellent
Dean, 18 Nov 2024
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/

10/10
Exceptional
Judith, 18 Nov 2024
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Just awesome! Beds and pillows so so comfy - slept like a baby! Room very nice and new - very comfortable.

10/10
Exceptional
Lynne, 11 Nov 2024
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Came for a Christmas craft show at the convention Center. Great that we could just walk over every day.

10/10
Exceptional
Dean, 08 Nov 2024
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Good

10/10
Exceptional
Dilpreet, 06 Nov 2024
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Hotel is very good and location is very nice

10/10
Exceptional
Rene, 29 Oct 2024
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Easy access to conference centre and short walk to the beach. Well insulated for sound. Comfy beds.

10/10
Exceptional
Ian, 21 Oct 2024
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Central, easy parking, checking in and out.

10/10
Exceptional
Yvonne, 17 Oct 2024
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Great location with great amenities

10/10
Exceptional
Lucas, 17 Oct 2024
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The whole experience

10/10
Exceptional
Audra, 16 Oct 2024
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First time staying at the Sheraton and I come to Penticton alot. Had an excellent stay. Added bonus the new restaurant was exceptional in all facets- staff, food etc

10/10
Exceptional
Laurie, 29 Sep 2024
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Very well appointed. Brand new. Staff personable.

10/10
Exceptional
Douglas, 27 Sep 2024
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Everything went as planned

10/10
Exceptional
Verified traveler, 27 Sep 2024
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Couples get away!

The four Points by Sheraton Penticton was great. The hotel offers a modern and comfortable atmosphere, with spacious rooms with a kitchen. The rooms were clean and very spacious. The location is ideal to restaurants, pubs, Okanagan Lake, shopping, etc. I highly recommend this hotel and I know I will be back.

8/10
Excellent
David, 25 Sep 2024
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The hotel is conveniently situated by the event centre and close enough to downtown to walk to restaurants and pubs. I only gave them 4 stars due to the wash cloth in our room had holes in it…very thin… and we thought we were wearing our invisibility coats on in the pub.

10/10
Exceptional
Marcia, 25 Sep 2024
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Close to our event venue

10/10
Exceptional
Jerome, 25 Sep 2024
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Excellent property great staff and service

8/10
Excellent
Filip, 23 Sep 2024
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Just got upgraded to the wonderful suite across from the construction site that starts at 7am everyday while the hotel was virtually empty?

8/10
Excellent
Todd, 23 Sep 2024
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Nice option in Penticton. New and clean.

10/10
Exceptional
Kamaljit, 23 Sep 2024
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Where are you nice and clean I like rooftop part very friendly staff

10/10
Exceptional
sid, 10 Sep 2024
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It was close to the wine touring route we wanted to partake in, and the roof top patio was excellent.

10/10
Exceptional
Henry, 09 Sep 2024
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We were in Penticton for the Jazz Festival and the hotel location was great as we were in walking distance to two of the performance venues. Hotel is new and therefore everything was in fantastic condition. Rooms are generous, staff was efficient and courteous. The roof bar and grill served a great pizza. Really enjoyed our stay.

10/10
Exceptional
Lisa, 06 Sep 2024
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Nice clean friendly!

10/10
Exceptional
Bradley, 06 Sep 2024
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Great stay. Comfortable rooms and walkable area

6/10
Fair
Mehran, 03 Sep 2024
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Stuff at the front desk was not responsible. They took my time to pay me back my deposit and several times they told me to leave the hotel and they will pay it later. I just asked them to try another time and it worked. I mean they didn’t even want to try another time And by one time failure they said it isn’t working go leave the hotel and I don’t know when but we will pay you back your deposit

10/10
Exceptional
Carin, 02 Sep 2024
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Beautiful hotel and close to the convention centre

10/10
Exceptional
Bruce, 01 Sep 2024
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Overbite

Overnight great stay beautiful views amazing room

8/10
Excellent
Myron, 31 Aug 2024
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Nice place would recommend

10/10
Exceptional
Mary, 30 Aug 2024
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The front desk staff was excellent! Restaurant servers awesome.

10/10
Exceptional
Joel, 29 Aug 2024
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Loved the roof-top bar! Best view of Penticton. Very nice room. We will stay there every time we go to Penticton. Best hotel in town.

10/10
Exceptional
Tari, 28 Aug 2024
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We loved everything about this property. It is very clean and everything is new. All of the staff are outstanding. The Palmer Restaurant was FANTASTIC and the Rooftop patio is amazing. It is a short walk to the beach and downtown. The only issue we had was that our room was only cleaned once in the five days we were there. We were advised it would only be cleaned every second day. We were supplied extras towels but I would have like to get my roomed cleaned daily as provided by most hotels.

10/10
Exceptional
Verified traveler, 24 Aug 2024
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Clean and quiet. Friendly staff. Would definitely return here again. They very kindly provided us with a crib on a short notice booking. Gym was fine, and pool is good with kids.

10/10
Exceptional
Alexandra, 19 Aug 2024
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I booked the Four Points for my colleague and he couldn't stop raving about the spot, the views, the convenient location. Service & staff were excellent too.

10/10
Exceptional
Kelly, 19 Aug 2024
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Very clean and new. Enjoyed the rooftop Lounge.

10/10
Exceptional
Marlene, 17 Aug 2024
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Very Accessible for those who need it.

Very accessible! Also great decor and ambiance.

10/10
Exceptional
Thomas, 16 Aug 2024
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Nice rooftop Clean rooms

8/10
Excellent
Jennifer, 15 Aug 2024
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.

10/10
Exceptional
Karen, 11 Aug 2024
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Nice new hotel with comfy beds and friendly staff. Short walk to the beach. Would stay here again.

10/10
Exceptional
Roman, 10 Aug 2024
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New and modern hotel. Very conveniently located. Friendly staff.

10/10
Exceptional
Jane, 07 Aug 2024
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Clean and convenient!

8/10
Excellent
Kevin, 06 Aug 2024
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Great spot and clean and great beds. Loved the roof top patio. Only downside is the rooms aren’t very soundproof so you can hear people late at night coming and going to r even talking. Otherwise great place and ambience

10/10
Exceptional
Grace, 05 Aug 2024
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The parking lot could be bigger

10/10
Exceptional
Kiarash, 04 Aug 2024
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Very clean and modern

8/10
Excellent
Rocky, 04 Aug 2024
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Good clean newer hotel. Good gym, decent pool. Roof deck is nice with a decent bar.

8/10
Excellent
Clifford, 28 Jul 2024
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Nice stay

10/10
Exceptional
WILLIAM, 28 Jul 2024
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Nice new hotel but more basic than I expected

6/10
Fair
William, 28 Jul 2024
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The room was noisy. Lots of noise from the plumbing. Also, the doors closed with a loud bang.

10/10
Exceptional
Jason, 20 Jul 2024
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Great staff and clean and well located hotel

10/10
Exceptional
Teegan, 20 Jul 2024
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Very clean and up to date hotel. Staff was very nice and would definitely stay here again. Highly recommended

10/10
Exceptional
Rhonda, 20 Jul 2024
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The property is fairly new and in good condition. Cleaning staff should be supervised better as the kitchen floor in our suite was pretty dirty (I hand washed it myself instead of having them come back in). There are no towel hooks on the backs of any of the doors and the bathroom door stop on the floor in the bathroom in front of the tub/shower is a hazard. Beds were comfortable and the building was pretty quiet.

6/10
Fair
Nancy, 17 Jul 2024
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We liked the price of this hotel. it was in a convenient location, a short walk to the beach, and the casino. We visited the roof top patio. the views of Okanagan Lake were outstanding. Unfortunately the food choices were limited and frankly not very good. the room was nice. they have made very good use of the limited space in the room. Missing were water glasses and/or wine glasses. the only drinking vessel was the paper coffee cups. the other thing we missed was the make up mirror in the bathroom.

6/10
Fair
Andrew, 16 Jul 2024
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Good location.

8/10
Excellent
Sara, 16 Jul 2024
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Brand new property with an indoor pool and gym, great location. Staff was very friendly and helpful.

10/10
Exceptional
Connie, 16 Jul 2024
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Nice hotel

Overall my stay was amazing, however, the one bed had what looked blood stains on the sheets. I just moved to the other bed that was clean. Hotel was quiet. Restaurants had amazing service and food. Service was friendly and helpful.

10/10
Exceptional
Joel, 03 Jul 2024
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Great place.

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