Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
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Hotel Description
With a stay at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca in Xochitepec, you'll be 5.3 mi (8.5 km) from WTC-Morelos Convention Center and 10.1 mi (16.3 km) from Robert Brady Museum. This upscale hotel is 10.3 mi (16.5 km) from Cuauhnahuac Regional Museum and 15 mi (24.1 km) from Jardines de México. Make yourself at home in one of the 148 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Xochitepec? This hotel has 4639 square feet (431 square meters) of space consisting of conference space and 9 meeting rooms. Free valet parking is available onsite.
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age
18
Optional fees
- Pet fee: MXN 1300 per pet, per stay
- Service animals are exempt from fees
- Firewood fee: MXN 1200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age:
18
Optional fees:
- Pet fee: MXN 1300 per pet, per stay
- Service animals are exempt from fees
- Firewood fee: MXN 1200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca in Xochitepec, you'll be 5.3 mi (8.5 km) from WTC-Morelos Convention Center and 10.1 mi (16.3 km) from Robert Brady Museum. This upscale hotel is 10.3 mi (16.5 km) from Cuauhnahuac Regional Museum and 15 mi (24.1 km) from Jardines de México. Make yourself at home in one of the 148 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Xochitepec? This hotel has 4639 square feet (431 square meters) of space consisting of conference space and 9 meeting rooms. Free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age
Optional fees
- Pet fee: MXN 1300 per pet, per stay
- Service animals are exempt from fees
- Firewood fee: MXN 1200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
other
ATM/banking
Gift shops or newsstand
Conference space
Garden
Library
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Picnic area
24-hour front desk
Express check-out
Full-service spa
Spa treatment room(s)
Wedding services
Designated smoking areas
Number of restaurants - 1
Conference space size (feet) - 4639
Conference space size (meters) - 431
Number of meeting rooms - 9
Number of outdoor pools - 2
Designated smoking areas (fines apply)
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Terrace
Outdoor entertainment area
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Food and water bowls
Well-lit path to entrance
