Excelsior Hotel Ernst am Dom

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With a stay at Excelsior Hotel Ernst am Dom, you'll be centrally located in Cologne, within a 5-minute walk of Cologne Cathedral and Hohe Strasse. This 5-star hotel is 16.1 mi (26 km) from Phantasialand and 0.4 mi (0.6 km) from Musical Dome. Make yourself at home in one of the 134 individually decorated guestrooms, featuring tablet computers and free minibar items. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Cologne? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 6 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
• An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

Special Instructions

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 44 per person
• Airport shuttle fee: EUR 65.00 per vehicle (one-way)
• Self parking fee: EUR 29 per day
• Valet parking fee: EUR 29 per day (in/out privileges)
• Pet fee: EUR 30 per pet, per night
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French

Spanish