Erena Tulum
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Hotel Description
With a stay at Erena Tulum in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This condo is 3.5 mi (5.7 km) from Tulum Beach and 12.2 mi (19.7 km) from Xel-Há Park. Make yourself at home in one of the 12 air-conditioned rooms featuring private pools and Smart televisions. Kitchens are outfitted with full-sized refrigerators/freezers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include electric kettles and irons/ironing boards, and housekeeping is provided daily. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 15 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
- 24-hour pool access
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 15 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know:
- 24-hour pool access
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Erena Tulum in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This condo is 3.5 mi (5.7 km) from Tulum Beach and 12.2 mi (19.7 km) from Xel-Há Park. Make yourself at home in one of the 12 air-conditioned rooms featuring private pools and Smart televisions. Kitchens are outfitted with full-sized refrigerators/freezers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include electric kettles and irons/ironing boards, and housekeeping is provided daily. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 15 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
- 24-hour pool access
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Transportation services
Accessible facilities
other
Elevator
Concierge services
Laundry facilities
Garden
Picnic area
24-hour front desk
Express check-in
Designated smoking areas
Pool umbrellas
Number of restaurants - 1
Free reception
Number of outdoor pools - 2
Free self parking
Rooftop terrace
Number of bars/lounges - 1
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Beach shuttle (surcharge)
Free pool cabanas
24-hour pool access
Firepit
Private picnics
Nature reserve
Fully fenced
Uncovered parking
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
