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With a stay at DoubleTree by Hilton Columbus in Columbus, you'll be in the business district, within a 5-minute drive of Columbus State University and Saint Francis Hospital. This hotel is 1.5 mi (2.4 km) from Bowlero Columbus and 1.6 mi (2.6 km) from Hughston Clinic. Make yourself at home in one of the 176 guestrooms featuring refrigerators and Smart televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
Free airport transportation
ATM/banking
Concierge services
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
24-hour front desk
Business center
Outdoor seasonal pool
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Number of restaurants - 1
Free self parking
Number of bars/lounges - 1
24-hour fitness facilities
Electric car charging station
Banquet hall
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Stair-free path to entrance
The hotel is well kept.
Shuttle
Nice and clean rooms.
did not have any toilet paper soap, body wash shampoo anything in the shower. told the staff about it and they didn’t do anything until I complained again that there was no amenities in the room
Issue with plumbing in sink. Hot water facet cross connected, no carpet on living area floor and floor was dirty. Will not use this hotel in the future. Dr. Kenneth Brown
We have visited this Double Tree a few times now and I have no complaints! I love this brand from the super comfortable bedding to the upscale soaps and shampoo!
Was very convenient for my stay along with nice rooms and staff
It was nice
TV remote missing
Warm and friendly desk staff. Convenient restaurant on site with full breakfast. Rooms and property were in excellent condition. Will definitely stay again.
Awesome ladies at the front desk at check in and check out… room and facility was immaculate! Will return again for sure!!!
housekeeping is top tier
It was really hot all through the halls and lobby I spent $200 for a room and did not get a cookie then the lady at night said they didn't have any towels until the next day which i later found out was a lie
I liked that there was parking and the interior of the hotel was neat and inviting. I really enjoyed seeing a “welcome” note on the TV Screen.
The only thing that was wrong with the room was the Wi-Fi this week and the TV paused
Great stay
Teachers ripped off by hotel
The ONLY day housekeeping came to our room was the last day, which was the only day we were able to sleep late. They woke us up at 10 on the dot. We have had NO TOWELS, and they have refused to give us any to shower with on our last day (so I am leaving WITHOUT A SHOWER) after we had to use all of our towels to sop up water that condensed all over the hard floor on our first night in a thunderstorm. The service has been terrible the whole time. We checked in to a half prepared room with no body wash or hand soap and items left out all over the desk. The bed is painful and a spring poked me all night in one place. There are only two slow functioning elevators for the whole property and anytime you needed to get to your room you had to wait ten minutes in line. This was supposed to be a nice hotel and cost my teacher income household dearly. I have never hated a hotel stay this much.
Service was abysmal. Was given a room with an air conditioning unit that clanked and made it impossible to sleep. Also broken. They had to get a replacement unit and it took forever and the room was unusable they need to refund all of my money
Elevators out of order and not clean and missing parts. TV kept freezing up.
Mold in the coffee pot in the room. Sheets were dirty
It was in a convenient location but nosey because it was near a major highway. There was no microwave in the room and hot in the hallways.
The front desk was amazing when we first entered
Loved the streaming
The front desk staff was helpful and professional. I ate at the restaurant inside the hotel and it was just ok. The hotel is older so I saw small areas of mold and rust in my bathroom but overall it was clean. My biggest issue was the noise, not from guests but from the air conditioning unit!!! It made a clunking noise all night; I felt like I was in a garage!!! It would kick in then all of a sudden there would be like 5 minutes of this loud clanging sound - this cycle went on all night!
Ft Moore
Clean and very comfortable. Will stay here again if every back in Columbus
Staff was excellent and rooms were very clean and comfortable
My overall experience was excellent. The staff was terrific.
This property is one of the good clean hotels in this area! We trust it Staff was amazing. Highly recommend to anyone looking in Columbus GA.
Nice
Just like home!
From the moment we entered the front doors, to the moment we left, we experienced friendly, professional people at every turn. From Tiana’s welcome and efficient check-in (with her amazing smile!) to Veronica’s kind care as we departed at 6:30 am with a coffee made by Mr. Nick, the courtesy and care of the entire staff was simply perfection. We needed the toilet fixed and it happened within moments! We requested more towels and they appeared in minutes! Thank you for making us feel so very at home. My only regret is that we could only stay one night. Although the bathroom was frighteningly small, this was the nicest Doubletree we have ever stayed in and they’ve all been lovely.
Expected more for the rating and cost
The hotel is struggling to stay a float, both elevators for residents were out of order. We used the service elevator. Got to our room carrying all our luggage and the keys didn’t give us access to the room, this was Inconvenience. Smell of marjuina filled the halls.
Beautiful property and service!
Very nice, allowed early check-in with no fuss, fresh cookies at check-in
Comfortable bed and nice facilities! Deliciousness in house restaurant!!!
Not a great place to rest.
Fire alarm went off not once but twice. Could not get any rest and the shower had no hot water.
We stayed one night. It was clear they have been doing remodeling and everything looked good. The only complaint I have was the ac in the room. It was so loud you couldn't even watch tv. I had the volume on 30 and still could barely hear it. Other than that it was ice cold. They still have some tweaking to do with the remodeling but otherwise it was great. If we're ever in that area again we will stay here again.
Disappointed in restaurant
The stay was great with very nice and clean rooms but beware of the breakfast altogether it was pretty good with typical breakfast food items it’s extremely expensive charging us $70 for four adults eating very little.I was thinking that we would have at least gotten a small discount being we were guests at the hotel but apparently not.so as long as you steer clear of hoolihans restaurant attached to hotel you’ll be great.
I was not given a package on sign ln had to ask a Wi-Fi info no restaurant information ASKED to be put in a room near the front because my wife was on oxygen they put me in for 431 at the back of the building, would not allow me to use my reward points.
My recent stay was perfect! The staff was absolutely wonderful from beginning to end. The hotel is currently under renovation, however, this did not interfere with my stay. The Houlohan’s restaurant on site is a delicious touch and you can never go wrong with the yummy double tree cookies! I’m also thankful for the pickup/drop off airport shuttle as well.
Everything about this stay was perfect.
The desk staff were great!! Totally wonderful experience. The cleaning staff was great too. My whole experience at this hotel was fantastic!! Would stay there again or recommend to others.
It was nice
The lady that checked me in was very nice and I enjoyed the cookies. However, I understand that the hotel were made upgrades but carpets in the hallway were soaked from water dripping from the ceiling.
Under renovation, but new refurbished room was terrible
Great place to stay!
No room available despite hotels.com reservation c
The hotel did not have a room despite my reservation with hotels.com The front officecstaff was NOT helpful.
We arrived and was greeted by a really nice staff person. She had that friendly southern accent that feels like you talking to a family member. She gave us water and warm cookies which was perfect because I was exhausted from the long drive. We went to our room on the 4th floor which was one of the newly renovated room. It was so clean. Bed and pillows were comfortable. AC in the room worked perfectly. I was freezing but my husband was nice and comfortable. We didn't have any problems at check in or check out. They didn't have free breakfast so we didn't stay for breakfast.
I loved the breakfast
Yes
the floors need to be cleaner.
the hotel itself was very nice updated, the floors were wooded and not very clean when you walked on them the bottom of my feet were dirty when walking on the floor in our room.
Bed and shower was amazing, construction going on in hotel, hammering, pounding and noise was crazy. Parking lot was a mess due to construction. Not worth the money while under construction
Was in town for my nephews golf event
Check in and out was easy and staff was super polite and helpful
Nice
I like the area everything was easily accessible. I did not like the idea of not having my room cleaned, after asking the front desk that i would like my room cleaned daily for my entire stay. I got in 9 pm one night after a full day of work to find my bed not made, trash not emptied and towels and things on the bathroom floor. I went to front desk , only to be told would I like someone to make my bed. totally dissatisfied with this stay. I'm an hilton honor members and was treated poorly. asked manager to give me a call after check out , still waiting 5 days later.
Not a great stay
Mixed review- the good -front desk was polite and helpful, room was clean The not so good- * There was not a gym due to construction, * The business center did not have an operating printer *The television in the room did not work, I asked THREE times for someone to come fix it and no one ever showed
Disappointed
The building was horrible ! Wall paper pealing off the walls, holes in the ceiling, mold under the wallpaper . It wasn’t Hilton standards at all . we were very disappointed
This night staff was very personable and amicable. That Am woman could use some sensitivity training. She was stoic. The facilities were as expected. It could've used some more dusting but nothing extreme. Tolerable and forgivable understanding there are staff shortages. The restaurant option was a plus. Great food and beverages. Location and accessabilities very convenient to meet most needs. No evidence of unhealthy or unsanitary conditions as a previous review stated. All was better than expected. Safe surroundings. Breakfast was more of a quick grab n go. Fruit, fruit bars, beverages very simple. Nothing cooked. No complaints. Check in and out has digital key options of which, we chose the physical card key entry. Parking lot accessibility on property and free. That was a plus for us. No hassle there. Bedding was better than average. No wow factor. Extra blankets were in room. That was very important to this cold natured being. All and all pleasant experience. The warm cookies were spot on and sealed the deal! ☺️
Under renovations i understand, completed floors are top notch!!! Love the superb staff!!!
For the price of the hotel, it was extremely dated. There were holes on the ceilings. Breakfast is not included unless you are a member. You can get way more and nicer rooms for less. Very disappointed.
Very nice hotel
Nice hotel staff clean hotel amazing breakfast
i like the location. I did not like them not cleaning my room when requested. I did not like them leaving two garbage bags full of garbage outside my door for an entire day. that they put there. even when they say the cleaned my room the toilet and tub was not cleaned soap scum in tub and toilet rim dirty. floor not mopped.
Did not meet double-tree expectation
The staff is very kind, professional, and helpful. The hotel structure itself is in very bad condition. The ceilings, walls, and floors all look damaged, dirty, and in need of some TLC. The room was ok, and smelled clean but also in need of some updates. The ceiling showed water damage with a lot of cracks. The TV didn't work well, also very outdated. It kept shutting off while watching.
Great Hotel
We had a great visit. Check-in was easy and the staff was friendly and helpful. Would definitely stay here again.
Great hotel
Excellent customer service and very comfortable room. That staff treated my family so well the entire stay. I would definitely stay here again!
Need microwave and fridges
My only complaint was the bathroom is very tight, small compared to the other Double Tree hotels we have stayed at before.
everything was great only suggestion is to update the iron
First room we were put in, had a nasty smell to it. Stayed in there first night anyway. Woke up with the smell of urine in my face on pillow. My husband as well. So we went to front desk and asked to switch rooms. The next room didn’t have much of an odor. Once we moved all our belongings to tha room, my husband noticed drywall dust all over the pillow and mattress from a ceiling repair above the bed! The staff was super nice and friendly and always had warm cookies available at the ask every time. The hotel is under renovations so i believe once thats complete, it will be beautiful. However, at this point, we would never stay there again. Very smelly and dirty!
I had a great experience during my stay. The staff are friendly overall a good place to stay! I would definitely return.
Renovating… Beware!
The hotel was a mess! Not the best conditions. They are currently renovating, which is great. Michael was very helpful and accommodating. Houlihans was excellent!
The property is definitely “tired”. However we did find out that it is going to go through a much needed renovation.
Doubletrash by Hilton
Hilton should be embarrassed to attach themselves to this particular property. Once you pass the lobby it's gross carpet peeling wallpaper and a horrible smell. My room had to be changed several times before I just settled because I was tired and had been on the road all day. You can see this hotle saw better days in the 80's. The front desk agent Ms.Brenda is amazing and so sweet a beautiful spirited person. The cleanliness here gets negative -10. I could have saved money at a motel 6 and probably had a cleaner experience. Save your money. Go else where until the reservations are done because this place is a dump!!!
Mrs. Brenda was awesome and our stay was great as usual.
Staff was really nice
God location
I stayed for multiple days and my room was never cleaned. Every single day I told them that my room hadn’t been cleaned and they said that they would bring me fresh towels and never did. There were clumps of hair in the drain of the shower and dirty towels in the dresser when I arrived. Disgusting.
We had a great stay! Staff was grat!!
Not Too Bad
Pros - Location is convenient to the airport and interstate and the front desk staff are very courteous. Cons - The hotel is currently going through a much needed renovation. Paint was peeling on the wall im my room and the air conditioner was leaking condensation onto the carpet. Also, they advertise a shuttle to the airport but one staff member didn't have their license and the other one that was called refused to do it...over the walkie talkie...so I had to take an Uber to the airport. Also, there is a Houlihans restaurant on site but it's pricey.
Great place to stay
Basics got done but face it. This is an older structure crying for redesign. Details include (but not limited to) peeling wallpaper, retrofitted (old) environmental unit, textured walls (really?), noisy restroom exhaust, amateur tile work in the shower, cheaply repaired restroom door, and a receptionist with waaay tooo many cliches, etc. Good location, though.
I loved the staff that checked me in. She was very friendly and it was a very quick check in! The room was nice and clean. The bathroom was very small, but pretty clean. The carpet looked a little dirty in the room and hallway like it needs a deep clean, but overall satisfied with my stay. I didn't include breakfast, so I have no review for that.
Thank you for the hospitality!
We arrived early after very early morning flight and we were welcomed with warm smiles and warm cookies. We were given a room right away. With the restaurant on the side of the hotel, makes it a definite plus!! The food was excellent!
The common areas are nice. The room especially bathroom are worn.
The whole hotel was under construction Debri here and there especially second floor so much debri if you got off the elevator on that floor it startled you.. my room did not have proper bedding sheets or pillow for my bed. My view was of a dock where the garbage dumpster was. Every soft drink was empty in the vending area on my floor which was the third. Was told complimentary breakfast was included if I was a honors member which I am tgen charged 49$ because I booked through Expedia 😩
Excellent costumer service, bathroom and everything in the room very clean , I give them 5 stars.
Friendly helpfull staff
Excelente on everything, costumer service the best , I already book my next stay with them and I give them 5 starts, this hotel is very very clean.
The place was nice. My only problem was I asked for a 4:30 wakeup call. The lady at the front desk was just as nice and said no problem because I had a flight to catch. Well no one called me and if my sister hadn't called me at 5:15 then i would have missed my flight.But I caught the shuttle and did make it.
Columbus family visit
Staff was great! Location is perfect. AC unit was a little loud but not overbearing. Great place to stay.
This is the second time we tried to stay there and both times the bathrooms we so filthy. We won’t be going back again.
The
Great staff/Clean room
Stay here often; best staff in Columbus! Good location and rooms are spacious and clean. Bed was a bit soft, but not a big issue!
Restaurant has good food on property.Sierra ( checked me in) and evening staff at the counter were very friendly
Bad experience
Was disappointed with the signs of mold on the bathroom door frame and up in the light fixtures . Everything was crammed in the bathroom ironing board and iron no microwave or fridge for the price that was charged just an overall bad experience for a Doubletree/Hilton property.
The hotel has a restaurant attached to it, which is nice.
Roaches in my room and no staff up front to help me change rooms
The staff was very friendly. Going into the halls it seemed run down. The wallpaper was peeling up and the carpet was dirty. The room wasn't better i had it set to 71 and it was still so humid so everything felt damp. The shower head was coming out from the wall and a hole in one of the curtains. The breakfast was at least nice.
The staff was fantastic; friendly accommodating and very helpful. The back lobby unfortunately had a peculiar smell and the TV had problems with signals being consistent. Also no maid service but I think that has changed because of the pandemic.
Amazing.
Amazing. Great location and staff. Will definitely stay here again.
The staff was absolutely wonderful!! Everyone was so friendly and willing to help. I loved that! The hotel could use some updating but was ok for the two nights I stayed.
DoubleTree by Hilton Columbus | Hotel in Columbus | Travala.com
The property was in a convenient location for our stay and the night and day staff were very pleasant