Dear Hotel Madrid

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With a stay at Dear Hotel Madrid, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and within a 10-minute walk of Royal Palace of Madrid. This 4-star hotel is 1.5 mi (2.5 km) from Prado Museum and 1.7 mi (2.7 km) from Plaza Mayor. Make yourself at home in one of the 162 guestrooms featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

You need to know

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June to September.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast and through room service.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards and cash
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 23 per person
• Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
• Nearby parking fee: EUR 33.00 per day (656 ft away)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: EUR 20.0 per night
• Rollaway bed fee: EUR 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Italian

French

Spanish