Das Dorf
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Hotel Description
Located in Pucón, Das Dorf is on the boardwalk/promenade, a 1-minute drive from Lake Villarrica and 10 minutes from Museo Mapuche Pucon. This upscale hotel is 5.9 mi (9.4 km) from Santa Clara Monastery and 5.9 mi (9.5 km) from La Poza. Make yourself at home in one of the 16 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily. The front desk is staffed during limited hours. Free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
- The seasonal pool will be open from December 01 to April 01.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in.
Special Instructions
The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Spoken Language
German
Japanese
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know:
- The seasonal pool will be open from December 01 to April 01.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in.
Special Instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Spoken Language:
German
Japanese
English
Spanish
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Hotel Description
Located in Pucón, Das Dorf is on the boardwalk/promenade, a 1-minute drive from Lake Villarrica and 10 minutes from Museo Mapuche Pucon. This upscale hotel is 5.9 mi (9.4 km) from Santa Clara Monastery and 5.9 mi (9.5 km) from La Poza. Make yourself at home in one of the 16 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily. The front desk is staffed during limited hours. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Free onsite COVID-19 testing (Antigen/Rapid) is available
Reservations are required for onsite COVID-19 testing
Minimum age for COVID-19 test requirement: 9
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Minimum age for proof of COVID-19 vaccination requirement: 18
COVID-19 vaccine must have been received a minimum number of days before check-in: 21
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
- The seasonal pool will be open from December 01 to April 01.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Spoken Language
German
Japanese
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Accessible facilities
other
Concierge services
Shopping on site
Garden
Free breakfast
Spa services on site
Multilingual staff
Front desk (limited hours)
Outdoor seasonal pool
Wheelchair accessible parking
Number of restaurants - 1
Free self parking
Number of bars/lounges - 1
Pool sun loungers
Terrace
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Upper floors accessible by stairs only
Well-lit path to entrance
