Cyan Cancun Resort & Spa
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Hotel Description
With a stay at Cyan Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. This beach hotel is 4.6 mi (7.4 km) from La Isla Shopping Mall and 10.4 mi (16.7 km) from Moon Palace Golf Club. Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 4.47 per accommodation, per night
- Service fee: USD 2 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a security system
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 4.47 per accommodation, per night
- Service fee: USD 2 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a security system
Optional fees:
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Cyan Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. This beach hotel is 4.6 mi (7.4 km) from La Isla Shopping Mall and 10.4 mi (16.7 km) from Moon Palace Golf Club. Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 4.47 per accommodation, per night
- Service fee: USD 2 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a security system
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Concierge
Spa
Gym
Entertainment
Beach services
Smoking areas
other
Garden
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Express check-out
On private beach
Designated smoking areas
Pool umbrellas
Number of outdoor pools - 1
Free self parking
Number of poolside bars - 1
Number of beach bars - 1
Beach umbrellas
Free pool cabanas
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Uncovered parking
Secured parking
Free beach club on site
Wheelchair accessible – no
