Cumberland Resort and Spa
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Removed from My wishlist
Hotel Description
A stay at Cumberland Resort and Spa places you in the heart of Norfolk Island, within a 15-minute walk of Queen Victoria's Garden and Bounty Folk Museum. This upscale hotel is 0.8 mi (1.4 km) from The Old Watermill and 1.3 mi (2.1 km) from Norfolk Island Botanic Garden. Make yourself at home in one of the 13 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 4:30 PM. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Airport shuttle fee: AUD 30 per person (roundtrip)
- Airport shuttle fee per child: AUD 15 (roundtrip), (from 2 to 11 years old)
- Crib (infant bed) fee: AUD 15.0 per night
- Rollaway bed fee: AUD 15 per night
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Afrikaans
English
Dutch
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 4:30 PM. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Airport shuttle fee: AUD 30 per person (roundtrip)
- Airport shuttle fee per child: AUD 15 (roundtrip), (from 2 to 11 years old)
- Crib (infant bed) fee: AUD 15.0 per night
- Rollaway bed fee: AUD 15 per night
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Afrikaans
English
Dutch
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Hotel Description
A stay at Cumberland Resort and Spa places you in the heart of Norfolk Island, within a 15-minute walk of Queen Victoria's Garden and Bounty Folk Museum. This upscale hotel is 0.8 mi (1.4 km) from The Old Watermill and 1.3 mi (2.1 km) from Norfolk Island Botanic Garden. Make yourself at home in one of the 13 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Airport shuttle fee: AUD 30 per person (roundtrip)
- Airport shuttle fee per child: AUD 15 (roundtrip), (from 2 to 11 years old)
- Crib (infant bed) fee: AUD 15.0 per night
- Rollaway bed fee: AUD 15 per night
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Afrikaans
English
Dutch
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities
other
Concierge services
Airport transportation (surcharge)
Barbecue grill(s)
Hiking/biking trails nearby
Laundry facilities
Garden
Library
Children's pool
Safe-deposit box at front desk
Picnic area
Front desk (limited hours)
Business center
Express check-out
Mountain biking nearby
Full-service spa
Spa treatment room(s)
Meeting rooms
Sauna
Use of nearby fitness center (discount)
Wheelchair accessible path of travel
Wheelchair accessible parking
Free reception
Number of outdoor pools - 1
Number of spa tubs - 1
Pool sun loungers
Terrace
Babysitting or childcare (surcharge)
Proposal/romance packages available
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible pool
No elevator (single level property)
Stair-free path to entrance
