Crystalbrook Riley

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A stay at Crystalbrook Riley places you in the heart of Cairns, steps from Cairns Esplanade and Muddy's Playground. This 5-star hotel is 0.7 mi (1.1 km) from Cairns Central Shopping Centre and 13.9 mi (22.3 km) from Palm Cove Beach. Make yourself at home in one of the 311 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Deposit: AUD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

• Pool access available from 7 AM to 9 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for full breakfast: approximately AUD 38.00 for adults and AUD 38.00 for children
• Self parking fee: AUD 15.00 per day
• Early check-in is available for a fee (subject to availability)
• Rollaway bed fee: AUD 60.0 per day
• Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English

Spanish