Crowne Plaza Hamburg - City Alster, an IHG Hotel
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Crowne Plaza Hamburg - City Alster, an IHG Hotel, you'll be centrally located in Hamburg, a 4-minute drive from Hamburg City Hall and 5 minutes from Miniatur Wunderland. This upscale hotel is 2.6 mi (4.2 km) from Elbe Philharmonic Hall and 3 mi (4.8 km) from Reeperbahn. Make yourself at home in one of the 291 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 5651 square feet (525 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Important information
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 28.50 per person
- Secured self parking fee: EUR 26 per day
- Nearby parking fee: EUR 15 per day
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
French
Dutch
Spanish
Important information
You need to know:
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately EUR 28.50 per person
- Secured self parking fee: EUR 26 per day
- Nearby parking fee: EUR 15 per day
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
English
French
Dutch
Spanish
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Hotel Description
With a stay at Crowne Plaza Hamburg - City Alster, an IHG Hotel, you'll be centrally located in Hamburg, a 4-minute drive from Hamburg City Hall and 5 minutes from Miniatur Wunderland. This upscale hotel is 2.6 mi (4.2 km) from Elbe Philharmonic Hall and 3 mi (4.8 km) from Reeperbahn. Make yourself at home in one of the 291 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 5651 square feet (525 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
Green Key (Foundation for Environmental Education)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
- Cashless transactions are available
Important information
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 28.50 per person
- Secured self parking fee: EUR 26 per day
- Nearby parking fee: EUR 15 per day
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
French
Dutch
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Concierge services
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Express check-in
Billiards or pool table
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
Number of restaurants - 1
Conference space size (feet) - 5651
Conference space size (meters) - 525
Number of meeting rooms - 9
Snack bar/deli
Bicycle rentals on site
Self parking (surcharge)
Number of bars/lounges - 1
24-hour health club
Electric car charging station
Couples/private dining
Banquet hall
Vending machine
Secured parking
Distance from property (km) - 0
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Sign language-capable staff
Handrails in stairways
Wheelchairs available on site
Food and water bowls
Stair-free path to entrance
