Conrad Hangzhou
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Hotel Description
With a stay at Conrad Hangzhou in Hangzhou (Qianjiang New Town), you'll be a 5-minute drive from Wushan Night Market and 5 minutes from West Lake. This luxury hotel is 4 mi (6.4 km) from Hangzhou China Silk Town and 4.6 mi (7.3 km) from Broken Bridge. Make yourself at home in one of the 306 guestrooms featuring MP3 docking stations and minibars. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Partially open bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has 17287 square feet (1606 square meters) of space consisting of a conference center and 8 meeting rooms. Free self parking is available onsite.
Important information
You need to know
- 24-hour pool access
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
- Fee for in-room wireless internet: CNY 40 (rates may vary)
- Rollaway bed fee: CNY 419.76 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Important information
You need to know:
- 24-hour pool access
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
- Fee for in-room wireless internet: CNY 40 (rates may vary)
- Rollaway bed fee: CNY 419.76 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Chinese (Mandarin)
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Hotel Description
With a stay at Conrad Hangzhou in Hangzhou (Qianjiang New Town), you'll be a 5-minute drive from Wushan Night Market and 5 minutes from West Lake. This luxury hotel is 4 mi (6.4 km) from Hangzhou China Silk Town and 4.6 mi (7.3 km) from Broken Bridge. Make yourself at home in one of the 306 guestrooms featuring MP3 docking stations and minibars. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Partially open bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has 17287 square feet (1606 square meters) of space consisting of a conference center and 8 meeting rooms. Free self parking is available onsite.
Hotel policies
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
You need to know
- 24-hour pool access
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
- Fee for in-room wireless internet: CNY 40 (rates may vary)
- Rollaway bed fee: CNY 419.76 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities
other
Elevator
Concierge services
Conference space
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Full-service spa
Spa treatment room(s)
Designated smoking areas
Grocery/convenience store
Free wired internet
Number of restaurants - 3
Conference space size (feet) - 17287
Conference space size (meters) - 1606
Number of meeting rooms - 8
Number of indoor pools - 1
Number of spa tubs - 1
Conference center
Parking (limited spaces)
Free self parking
Number of bars/lounges - 1
Free grocery shopping service
24-hour fitness facilities
Terrace
24-hour health club
24-hour pool access
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Well-lit path to entrance
