Club Sun Heaven - All Inclusive
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Removed from My wishlist
Hotel Description
When you stay at Club Sun Heaven - All Inclusive in Alanya, you'll be by the sea, within a 15-minute drive of Alanya Aquapark and Kleopatra Beach. This luxury property is 12.5 mi (20.1 km) from Alanya Castle and 1.9 mi (3.1 km) from Konakli Mosque. Make yourself at home in one of the 358 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
Minimal age
18
Optional fees
- Airport shuttle fee: EUR 10 per person (one-way)
- Airport shuttle fee per child: EUR 10 (one-way), (from 3 to 12 years old)
- In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
Turkish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
Minimal age:
18
Optional fees:
- Airport shuttle fee: EUR 10 per person (one-way)
- Airport shuttle fee per child: EUR 10 (one-way), (from 3 to 12 years old)
- In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Russian
English
Turkish
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Hotel Description
When you stay at Club Sun Heaven - All Inclusive in Alanya, you'll be by the sea, within a 15-minute drive of Alanya Aquapark and Kleopatra Beach. This luxury property is 12.5 mi (20.1 km) from Alanya Castle and 1.9 mi (3.1 km) from Konakli Mosque. Make yourself at home in one of the 358 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Reservation might be required for some facilities onsite
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
Minimal age
Optional fees
- Airport shuttle fee: EUR 10 per person (one-way)
- Airport shuttle fee per child: EUR 10 (one-way), (from 3 to 12 years old)
- In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
Turkish
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Accessible facilities
other
Elevator
Concierge services
Airport transportation (surcharge)
Coffee/tea in common areas
Laundry facilities
Arcade/game room
Garden
Free breakfast
Nightclub
Children's pool
Spa services on site
24-hour front desk
Full-service spa
Spa treatment room(s)
Meeting rooms
Designated smoking areas
Pool umbrellas
Billiards or pool table
Wheelchair accessible parking
Number of restaurants - 1
Waterslide
Number of indoor pools - 1
Number of outdoor pools - 3
Snack bar/deli
Turkish bath/Hammam
Bicycle rentals on site
Number of bars/lounges - 4
Number of poolside bars - 1
Number of beach bars - 1
Beach umbrellas
Beach sun loungers
Pool sun loungers
Free parking nearby
Beach towels
Babysitting or childcare (free)
Children's club (free)
Supervised childcare/activities (surcharge)
Private beach nearby
Newspapers in lobby (surcharge)
Karaoke
Vending machine
Street parking
Distance from property (ft) - 66
Distance from property (meters) - 20
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
