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30 May 2025
Friday
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31 May 2025
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

Clarion Suites Gateway is centrally located in Melbourne, a 3-minute walk from SEA LIFE Melbourne and 9 minutes by foot from Melbourne Convention and Exhibition Centre. This luxury hotel is 0.6 mi (0.9 km) from Crown Casino and 0.8 mi (1.2 km) from Melbourne Central. Make yourself at home in one of the 122 guestrooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

You need to know
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately AUD 36.00 for adults and AUD 15.00 for children
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Vietnamese

Thai

Korean

Malay

Japanese

Filipino

English

Indonesian

French

Turkish

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Business facilities

Banquet facilities

Other

Elevator

Concierge services

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Porter/bellhop

Express check-out

Number of restaurants - 1

24-hour business center

Self parking (surcharge)

Computer station

Number of bars/lounges - 1

Terrace

Banquet hall

Hotel reviews

9.2
Wonderful958 Verified Reviews
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Cleanliness9.2/10
Service9.4/10
Comfort9.0/10
Condition8.6/10
Neighborhood9.2/10
Amenities8.6/10
6/10
Fair
Emma, 22 Feb 2025
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The hotel needs to be updated.

4/10
Poor
Amy, 20 Feb 2025
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The room we stayed in was terrible we paid additional for a balcony room and the balcony was full of industrial stuff on the outside so we only had the tiniest of balcony couldn’t fit 2 people comfortably on it yet we paid extra to have it my sister got the same room and had a massive balcony There was someone else’s hair in the shower so this was not cleaned properly The parking was terrible and hard to get into Buffet breakfast was terrible for $40 per person we could have gone elsewhere there was not much variety bacon eggs sausages cold hash browns baked beans mushrooms were the only hot options We called the front desk and some lady answered we asked for a bucket of ice as we were celebrating my husbands 40th birthday and I was told they are to busy if I wanted it I could come down to the restaurant and get it myself!! Worst service ever Overall not worth the $400 we paid for a night and definitely won’t be back or recommend to anyone Only good thing about our stay was August she was amazing and has beautiful customer service the other staff should take a leaf out of her book because the rest of them are rude

10/10
Exceptional
Daniel, 16 Feb 2025
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Recomendable.

8/10
Excellent
Kylie, 16 Feb 2025
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Great staff, facilities excellent, room spacious and comfortable. Location spot on.

10/10
Exceptional
Narelle, 12 Feb 2025
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Great place to stay

10/10
Exceptional
Aden, 09 Feb 2025
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Great hotel with nice clean rooms and great service, don’t drive if you have a 4wd there is no parking options over 2.1m anywhere near the hotel but other then that was a great stay! I left the do not disturb on the door so they didn’t clean my room but they were thoughtful enough to leave a bag of towels and fresh toiletries at the door!

10/10
Exceptional
zainab, 06 Feb 2025
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Loved the view from my room.services was excellent walking distance to go shopping,restaurants attractions and transport .will definitely stay there again

10/10
Exceptional
Matilda, 05 Feb 2025
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I liked the upgrade and cleanliness thank you !!!

10/10
Exceptional
Keith, 03 Feb 2025
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Staff was particularly attentive and went above and beyond.

10/10
Exceptional
Richard, 02 Feb 2025
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Great stay

10/10
Exceptional
Christophe, 27 Jan 2025
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Great large 2 bedroom close to cbd and very nice staff

10/10
Exceptional
Craig, 25 Jan 2025
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Central

8/10
Excellent
Sunita, 22 Jan 2025
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Location was awesome. Everything was at walkable distance. View from balcony was great

8/10
Excellent
Aurabind, 19 Jan 2025
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Great location. Convenient walk to anywhere and easy access to public transport. The hotel and the room were in ok condition , but could use a little updating . The washer /dryer was terrible and left clothes wet many times. Staff were average.

10/10
Exceptional
thomas, 17 Jan 2025
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Clean and well located hotel with attentive staff

10/10
Exceptional
Pavel, 14 Jan 2025
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Evening staff seem to be a bit less friendly. Probably tired. Bathroom might need a bit more shampoo bath gel than one small travel size bottle. Other than that - the hotel is a good option to stay in Melbourne.

10/10
Exceptional
Andy, 13 Jan 2025
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Staff were extremely friendly and helpful, we had a very minor issue when we arrived, it was addressed within the hour. Prime location, room had plenty of space and everything we needed. A great stay

10/10
Exceptional
Shiv, 11 Jan 2025
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Location is perfect. Walking distance to tram station, shopping, restaurants. Rooms were super clean, spacious & had the attention to details.

10/10
Exceptional
Jocelyn, 04 Jan 2025
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Property is a little dated but perfectly suitable for all our needs. The service we received here was better than what you would get at a top quality hotel. Staff were so helpful - the cleaners even washed our breakfast dishes.

8/10
Excellent
thomas, 04 Jan 2025
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It was as expected

10/10
Exceptional
Keshar, 03 Jan 2025
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Nice Location

8/10
Excellent
Elisha, 31 Dec 2024
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Went with a four year old for a little get away . First thing we loved was the view from our room. I didn’t realise it has a balcony so that was such a nice surprise. The staff were so friendly and welcoming and I loved this . We loved the pool but I wish it was kept a bit warmer. We were the only ones brave enough most of the time to go in. But for kids it’s a bit cold. Loved the facility’s in room I brought our own food etc and walking distance to the aquarium. Cannot stress how much the view was amazing for my little one , from helicopters and boats to crown flames was really awesome . Only two things I would do different on our next stay - organise cheaper parking next door which is half the price , bring ear buds for the trains and teams in the morning. Would stay again it was really great

10/10
Exceptional
Kendal, 29 Dec 2024
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Although the property is a little older it is still in great shape and comfortable. Most of the rooms have great views over the river. The restaurant / bar is large and the menu covers most appetites. There are free trams just outside for getting around the downtown area. There is plenty to see within walking distance.

10/10
Exceptional
Tara, 29 Dec 2024
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We stayed while on a layover on a family holiday and this location was great, the room was nice and clean and the staff was very helpful.

10/10
Exceptional
Abraham, 29 Dec 2024
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great hotel. great staff & service

10/10
Exceptional
Artika, 26 Dec 2024
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Absolutely loved the view from the 11th floor. We could see the whole city and Christmas lights across the crown casino.

10/10
Exceptional
Paul, 24 Dec 2024
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Great as always

10/10
Exceptional
Julie, 23 Dec 2024
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N

10/10
Exceptional
Lynne, 22 Dec 2024
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Perfect location and stay.

We had a wonderful stay with no issues to report at all. Could not fault the service, location, room view and amenities and my 7yo loved the pool too. Very happy!

8/10
Excellent
Kim, 19 Dec 2024
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Really friendly staff and fantastic river views!

10/10
Exceptional
Ebony, 18 Dec 2024
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We loved it here. It was easy to access it in a perfect spot. Easily walkable. All the staff were fantastic and our room was great.

8/10
Excellent
Bobby, 15 Dec 2024
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Good location, good value, clean, and reasonable hotel.

10/10
Exceptional
Diane Gunn, 15 Dec 2024
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Staff was very attentive and helpful.

10/10
Exceptional
David, 15 Dec 2024
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Great location and views! Fantastic meals too!

6/10
Fair
stephen, 14 Dec 2024
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Good size rooms

10/10
Exceptional
Kerry, 14 Dec 2024
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Great location , easy walking distance to shops, crown. Good value for money

10/10
Exceptional
Carmel, 13 Dec 2024
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Efficient and friendly staff at reception.. Great river views from lounge windows! Well situated for public transport and access to many central tourist attractions along riverside.

8/10
Excellent
Xiaoou, 13 Dec 2024
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I like the Staff & service

10/10
Exceptional
cherming, 12 Dec 2024
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Clean and comfortable

Fantastic large and clean rooms, large beds and bathrooms. Very comfortable stay and we will defintely come again!

10/10
Exceptional
Neal, 09 Dec 2024
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What a view!

The location and view of the river and all the happenings was excellent. Ask for a view room! Bed comfortable and even though the tram is right outside, we had no trouble sleeping. Double pane windows help for sure. One elevator was out so had to use the service elevator. Nice pool but no towels at pool. Washer/Dryer in unit, but no soap and not sure if front desk sells it. Clean, comfortable room. Staff in cafe and front desk were all very nice.

10/10
Exceptional
Georgia, 08 Dec 2024
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Best hotel in Melbourne!

10/10
Exceptional
Verified traveler, 07 Dec 2024
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Very helpful, friendly reception staff, our room was upgraded. The room was large and clean. Dinner in the restaurant was very tasty. It was in a great location.

10/10
Exceptional
Trent, 07 Dec 2024
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Staff were very friendly and catered for my special request for celebrating my anniversary

10/10
Exceptional
Eduardo, 04 Dec 2024
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Amazing location, great service, friendly Stratford, lots of places to eat and shops near by, great option to stay in Melbourne

10/10
Exceptional
Catherine, 03 Dec 2024
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Room was great with a view of the river.

10/10
Exceptional
Kay, 02 Dec 2024
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Great stay

Great location. Room was very spacious. I like that they hv rubbish bins in all the rooms, all the toilets and also in the kitchen. Kettles in room and kitchen. 2 bathrooms definitely ideal for families. I would highly recommend

10/10
Exceptional
Thomas, 01 Dec 2024
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Have both lifts running

6/10
Fair
Russell, 27 Nov 2024
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"Tea and coffee making facilities" means "a kettle and a single serve packet of instant".

10/10
Exceptional
Tony, 16 Nov 2024
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Very spacious and comfortable hotel.

6/10
Fair
Susie, 14 Nov 2024
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Basic

Was very big room with a strange layout and the bed was very firm. Reception was empty a lot of the time and house keeping service was poor. Check in was lovely.

10/10
Exceptional
Helen, 13 Nov 2024
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Great location with super friendly staff. Loved the river view - definitely worth paying more for.

10/10
Exceptional
Asif, 12 Nov 2024
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Xxxxxxxx

10/10
Exceptional
Lesley, 12 Nov 2024
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Easy early check-in was up graded to view of river. Really quiet and clean. Short walk from flinders st station.

10/10
Exceptional
Jackie, 09 Nov 2024
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The staff were wonderful

10/10
Exceptional
Aaron, 08 Nov 2024
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Had a fantastic stay. Friendly staff, clean and well kept accommodation. Convenient location with many dining options nearby. The A La Carte breakfast at the onsite cafe is 10/10. Delicious, well done to the chef.

8/10
Excellent
Jamie, 06 Nov 2024
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Staff great and accommodating, service was great , great location , Would definitely stay again

10/10
Exceptional
Susan, 30 Oct 2024
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We especially loved the bar/restaurant. Noni was the best waitress; very friendly and informative!

10/10
Exceptional
Peter, 29 Oct 2024
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Very close to Southbanks

10/10
Exceptional
Jeremy, 26 Oct 2024
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Great location No issues at all

10/10
Exceptional
Verified traveler, 26 Oct 2024
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Clarion is spacious, perfect for family. Location is fantastic, close to Sealife. Everything is within reach.

10/10
Exceptional
Timothy, 20 Oct 2024
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Amazing Stay!

The location was great - close to our shared workspace office in Melbourne close to good food. The staff is exceptionally helpful and friendly.

10/10
Exceptional
Judy, 20 Oct 2024
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It was clean, spacious, easily accessible and everything we needed was walkable.

8/10
Excellent
Michelle, 20 Oct 2024
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enjoyed our stay very much

10/10
Exceptional
Carli, 19 Oct 2024
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Great location. Comfortable bed. Close to both Southern Cross and Flinders street stations. Gorgeous views across the river. Only one tiny bit of feedback. I only had decaf coffee in my room.

10/10
Exceptional
Stacey, 17 Oct 2024
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We had a comfortable stay.

4/10
Poor
Klarie, 14 Oct 2024
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Hotel was great location wise. But I was not impressed with the smell in the room and cigarette ash on the bathroom floor

10/10
Exceptional
Jennifer, 12 Oct 2024
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Staff were so welcoming and amazing!!!!!

10/10
Exceptional
Brittney, 11 Oct 2024
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The staff was exceptionally friendly and responsive. The property was clean and very conveniently located which we loved. We could walk to most places and the free tram was convenient. We had two adjoining suites so we had a lot of space and it was really helpful to have a washer/dryer unit! It wasn’t a luxury property but it fit our needs very well and was a very pleasant stay!

8/10
Excellent
Denise, 04 Oct 2024
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Comfortable return visit

Comfortable rooms however the river view also means it has train noise. Welcoming staff. Great restaurant and deals through Hotels.com

8/10
Excellent
Marina, 02 Oct 2024
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The rooms were well laid out, lots of space. We choose the hotel for the pool which was lovely.

10/10
Exceptional
Andrew, 29 Sep 2024
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Ideal, everything was perfection

8/10
Excellent
Linda, 26 Sep 2024
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Property was okay, very noisy in the room from the outside

10/10
Exceptional
Amanda, 22 Sep 2024
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Had such a wonderful time. Staff were super friendly and the room was wonderful. Would definitely come back.

10/10
Exceptional
Jessica, 22 Sep 2024
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.

10/10
Exceptional
Steve, 18 Sep 2024
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Nice hotel Bathroom small and cramped but otherwise very nice Quiet at night Close to the city Staff were outstanding Restaurant was reasonably priced and Food good.

10/10
Exceptional
Michael, 15 Sep 2024
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Everything was easy and ready

10/10
Exceptional
Kris, 14 Sep 2024
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A very nice hotel. Its in a noisy area but the room is very well soundproofed. 3 tram stops nearby which is handy. No complaints.

10/10
Exceptional
Kerry, 13 Sep 2024
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Fantastic stay at the hotel, staff were welcoming and attentive. The restaurant is great value. Appreciate the easy connection to public transport. The only negative was the extremely poor wifi connection in the room very slow and constantly dropping out. I was only using it for emails and socials. Eventually they replaced the modem and then another. Slight improvement but definitely not what one expects. I ended up having to hotspot my phone to get work done. This needs to be addressed and while staff were sympathetic I really don’t think they understood the frustration thus caused (one person suggested I must be steaming videos).

10/10
Exceptional
Vicki, 13 Sep 2024
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Great location. Clean. Staff friendly and helpful.

10/10
Exceptional
Norman, 11 Sep 2024
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Onsite parking made it alot easier with deciding on choosing to stay here, might of been $30 a night but it was secure so i was happy to pay it, room was clean and the pool on level 5 was slightly heated which was great, just wish it was deeper in some parts of it, overall if i end up back in melbourne again i reckon i'll stay here again

10/10
Exceptional
Lori, 09 Sep 2024
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Great location and excellent hotel.

Staff was very helpful. Hotel was safe and welcoming. Room was great. We had a king suite, that had a large living room, large kitchen, and dining table. It was like a small apartment. Even had a washer/dryer.

8/10
Excellent
christine, 07 Sep 2024
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Room was business hotel basic, very simple but clean and comfortable. Pool was fantastic but there were no towels, you had to bring your towel down from your room. I booked the room with room service advertised but there was instructions once i checked into the room that i had to order then go down to the restaurant in lobby and collect myself so i chose to eat elsewhere. Great location, room was generous size, great view of the trains and the river. Would definitely stay again. Complimentary cookie was a lovely touch. Staff were nice but not friendly. Would love to stay here in summer and hope they open the side doors in pool area for fresh summer nights. Bathroom was ok, very basic and maybe the rooms need a freshen up but very good for the price. Only downside was Wifi was not secure so be aware of that risk. Would recommend though. Enjoyed my night there

6/10
Fair
Verified traveler, 04 Sep 2024
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Checking in was odd, the man checking us in gave misogynistic incel vibes. I was polite to him but he didn't seem to be having it or maybe he had just had a bad day I'm unsure. The room we got checked into looked nothing like the room we had booked I'm unsure if this is a miscommunication due to booking through hotels.com or the guy being spiteful and putting us in the worst possible room he could. We had choose this hotel and room because it was supposed to have to have a bath both me and my partner have disabilities that involve having chronic joint pain that soaking in a bath helps to elevate and we knew we would get flare ups from walking around the city. The room we were placed in not only had no bath but a the sink was in the room outside of the bathroom where it was carpeted, a very odd choice. I saw no photos like this when booking if I had I would of booked elsewhere.

10/10
Exceptional
Melissa, 03 Sep 2024
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Great hotel, spacious rooms

10/10
Exceptional
Faezah, 03 Sep 2024
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Had a room facing the river, it was spectacular at night. Had infant cot ready for us too. The stay was better than expected. We’d definitely go back next time. Our only problem is hotel parking; they should invest in a better intercomm coz we can hardly hear them.

10/10
Exceptional
Amy, 01 Sep 2024
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Excellent location! We could walk all around the city and Southbank. We stayed in the one bedroom suite river view and it was awesome! Much bigger than we expected with great facilities

10/10
Exceptional
Cheryl-Lea, 30 Aug 2024
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Great location, walkable to most things, easy access to trams. Rooms were large and airy. Very comfortable. Loved the little balcony great to get some fresh air. It was made very safe travelling with a toddler with a high chain on the door. Kitchen had everything you needed. Only thing that could be improved is that the bathroom is getting a bit dates and due a refurb.

10/10
Exceptional
Patricia, 22 Aug 2024
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We love this place. Convenient location. The room has a kitchenette, office desk, comfortable bed.

10/10
Exceptional
Leanne, 20 Aug 2024
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Great Stay

This was our second time staying at Clarion Suites Gateway. The location is fantastic, close to trams, casino, central Melbourne. The room was comfortable, clean, parking is also available.

10/10
Exceptional
Carol, 19 Aug 2024
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Our stay was very good. The stand out for us was the kindness of the staff. From the front desk through to the breakfast crew every body was so friendly.

10/10
Exceptional
William, 19 Aug 2024
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Staff were amazing and always willing to provide VIP treatment. A pleasurable stay.

8/10
Excellent
Hayden, 18 Aug 2024
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Good spot. Good rooms

Really good hotel with good size rooms. Close to everything. 1 elevator wasnt working but wasnt too bad. Will stay again

10/10
Exceptional
Jenny, 15 Aug 2024
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Great apartment, lovely staff..would def stay again

8/10
Excellent
Denise, 13 Aug 2024
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River views are terrific, but come with noise from the trains. Good coffee in hotel cafe.

10/10
Exceptional
Jo, 06 Aug 2024
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The staff were the stand out. Front desk and Krystal in the cafe. Made a huge difference being greeted when we were walking through the lobby.

10/10
Exceptional
sharon, 03 Aug 2024
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Close to everything.

10/10
Exceptional
MAHITO, 02 Aug 2024
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Good to stay

Very good staff Large room Good location

10/10
Exceptional
James, 02 Aug 2024
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The room was fantastic, car park has very steep ramps, and the attached restaurant took quite a long time from first to last entrees arriving, but the food was very nice when it arrived, but overall a great place to stay.

10/10
Exceptional
Ian, 01 Aug 2024
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A quiet, convenient place to stay, right next a tram stop. An entire kitchen and living room

10/10
Exceptional
BONGHWAN, 20 Jul 2024
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It was nice experience to stay. Big and nice bed. Good location to use tram.

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