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Clarion Suites Gateway is centrally located in Melbourne, a 3-minute walk from SEA LIFE Melbourne and 9 minutes by foot from Melbourne Convention and Exhibition Centre. This luxury hotel is 0.6 mi (0.9 km) from Crown Casino and 0.8 mi (1.2 km) from Melbourne Central. Make yourself at home in one of the 122 guestrooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
German
Vietnamese
Thai
Korean
Malay
Japanese
Filipino
English
Indonesian
French
Turkish
Spanish
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Elevator
Concierge services
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Express check-out
Number of restaurants - 1
24-hour business center
Self parking (surcharge)
Computer station
Number of bars/lounges - 1
Terrace
Banquet hall
The room we stayed in was terrible we paid additional for a balcony room and the balcony was full of industrial stuff on the outside so we only had the tiniest of balcony couldn’t fit 2 people comfortably on it yet we paid extra to have it my sister got the same room and had a massive balcony There was someone else’s hair in the shower so this was not cleaned properly The parking was terrible and hard to get into Buffet breakfast was terrible for $40 per person we could have gone elsewhere there was not much variety bacon eggs sausages cold hash browns baked beans mushrooms were the only hot options We called the front desk and some lady answered we asked for a bucket of ice as we were celebrating my husbands 40th birthday and I was told they are to busy if I wanted it I could come down to the restaurant and get it myself!! Worst service ever Overall not worth the $400 we paid for a night and definitely won’t be back or recommend to anyone Only good thing about our stay was August she was amazing and has beautiful customer service the other staff should take a leaf out of her book because the rest of them are rude
Recomendable.
Great staff, facilities excellent, room spacious and comfortable. Location spot on.
Great place to stay
Great hotel with nice clean rooms and great service, don’t drive if you have a 4wd there is no parking options over 2.1m anywhere near the hotel but other then that was a great stay! I left the do not disturb on the door so they didn’t clean my room but they were thoughtful enough to leave a bag of towels and fresh toiletries at the door!
Loved the view from my room.services was excellent walking distance to go shopping,restaurants attractions and transport .will definitely stay there again
I liked the upgrade and cleanliness thank you !!!
Staff was particularly attentive and went above and beyond.
Great stay
Great large 2 bedroom close to cbd and very nice staff
Central
Location was awesome. Everything was at walkable distance. View from balcony was great
Great location. Convenient walk to anywhere and easy access to public transport. The hotel and the room were in ok condition , but could use a little updating . The washer /dryer was terrible and left clothes wet many times. Staff were average.
Clean and well located hotel with attentive staff
Evening staff seem to be a bit less friendly. Probably tired. Bathroom might need a bit more shampoo bath gel than one small travel size bottle. Other than that - the hotel is a good option to stay in Melbourne.
Staff were extremely friendly and helpful, we had a very minor issue when we arrived, it was addressed within the hour. Prime location, room had plenty of space and everything we needed. A great stay
Location is perfect. Walking distance to tram station, shopping, restaurants. Rooms were super clean, spacious & had the attention to details.
Property is a little dated but perfectly suitable for all our needs. The service we received here was better than what you would get at a top quality hotel. Staff were so helpful - the cleaners even washed our breakfast dishes.
It was as expected
Nice Location
Went with a four year old for a little get away . First thing we loved was the view from our room. I didn’t realise it has a balcony so that was such a nice surprise. The staff were so friendly and welcoming and I loved this . We loved the pool but I wish it was kept a bit warmer. We were the only ones brave enough most of the time to go in. But for kids it’s a bit cold. Loved the facility’s in room I brought our own food etc and walking distance to the aquarium. Cannot stress how much the view was amazing for my little one , from helicopters and boats to crown flames was really awesome . Only two things I would do different on our next stay - organise cheaper parking next door which is half the price , bring ear buds for the trains and teams in the morning. Would stay again it was really great
Although the property is a little older it is still in great shape and comfortable. Most of the rooms have great views over the river. The restaurant / bar is large and the menu covers most appetites. There are free trams just outside for getting around the downtown area. There is plenty to see within walking distance.
We stayed while on a layover on a family holiday and this location was great, the room was nice and clean and the staff was very helpful.
great hotel. great staff & service
Absolutely loved the view from the 11th floor. We could see the whole city and Christmas lights across the crown casino.
Great as always
N
Perfect location and stay.
We had a wonderful stay with no issues to report at all. Could not fault the service, location, room view and amenities and my 7yo loved the pool too. Very happy!
Really friendly staff and fantastic river views!
We loved it here. It was easy to access it in a perfect spot. Easily walkable. All the staff were fantastic and our room was great.
Good location, good value, clean, and reasonable hotel.
Staff was very attentive and helpful.
Great location and views! Fantastic meals too!
Good size rooms
Great location , easy walking distance to shops, crown. Good value for money
Efficient and friendly staff at reception.. Great river views from lounge windows! Well situated for public transport and access to many central tourist attractions along riverside.
I like the Staff & service
Clean and comfortable
Fantastic large and clean rooms, large beds and bathrooms. Very comfortable stay and we will defintely come again!
What a view!
The location and view of the river and all the happenings was excellent. Ask for a view room! Bed comfortable and even though the tram is right outside, we had no trouble sleeping. Double pane windows help for sure. One elevator was out so had to use the service elevator. Nice pool but no towels at pool. Washer/Dryer in unit, but no soap and not sure if front desk sells it. Clean, comfortable room. Staff in cafe and front desk were all very nice.
Best hotel in Melbourne!
Very helpful, friendly reception staff, our room was upgraded. The room was large and clean. Dinner in the restaurant was very tasty. It was in a great location.
Staff were very friendly and catered for my special request for celebrating my anniversary
Amazing location, great service, friendly Stratford, lots of places to eat and shops near by, great option to stay in Melbourne
Room was great with a view of the river.
Great stay
Great location. Room was very spacious. I like that they hv rubbish bins in all the rooms, all the toilets and also in the kitchen. Kettles in room and kitchen. 2 bathrooms definitely ideal for families. I would highly recommend
Have both lifts running
"Tea and coffee making facilities" means "a kettle and a single serve packet of instant".
Very spacious and comfortable hotel.
Basic
Was very big room with a strange layout and the bed was very firm. Reception was empty a lot of the time and house keeping service was poor. Check in was lovely.
Great location with super friendly staff. Loved the river view - definitely worth paying more for.
Xxxxxxxx
Easy early check-in was up graded to view of river. Really quiet and clean. Short walk from flinders st station.
The staff were wonderful
Had a fantastic stay. Friendly staff, clean and well kept accommodation. Convenient location with many dining options nearby. The A La Carte breakfast at the onsite cafe is 10/10. Delicious, well done to the chef.
Staff great and accommodating, service was great , great location , Would definitely stay again
We especially loved the bar/restaurant. Noni was the best waitress; very friendly and informative!
Very close to Southbanks
Great location No issues at all
Clarion is spacious, perfect for family. Location is fantastic, close to Sealife. Everything is within reach.
Amazing Stay!
The location was great - close to our shared workspace office in Melbourne close to good food. The staff is exceptionally helpful and friendly.
It was clean, spacious, easily accessible and everything we needed was walkable.
enjoyed our stay very much
Great location. Comfortable bed. Close to both Southern Cross and Flinders street stations. Gorgeous views across the river. Only one tiny bit of feedback. I only had decaf coffee in my room.
We had a comfortable stay.
Hotel was great location wise. But I was not impressed with the smell in the room and cigarette ash on the bathroom floor
Staff were so welcoming and amazing!!!!!
The staff was exceptionally friendly and responsive. The property was clean and very conveniently located which we loved. We could walk to most places and the free tram was convenient. We had two adjoining suites so we had a lot of space and it was really helpful to have a washer/dryer unit! It wasn’t a luxury property but it fit our needs very well and was a very pleasant stay!
Comfortable return visit
Comfortable rooms however the river view also means it has train noise. Welcoming staff. Great restaurant and deals through Hotels.com
The rooms were well laid out, lots of space. We choose the hotel for the pool which was lovely.
Ideal, everything was perfection
Property was okay, very noisy in the room from the outside
Had such a wonderful time. Staff were super friendly and the room was wonderful. Would definitely come back.
.
Nice hotel Bathroom small and cramped but otherwise very nice Quiet at night Close to the city Staff were outstanding Restaurant was reasonably priced and Food good.
Everything was easy and ready
A very nice hotel. Its in a noisy area but the room is very well soundproofed. 3 tram stops nearby which is handy. No complaints.
Fantastic stay at the hotel, staff were welcoming and attentive. The restaurant is great value. Appreciate the easy connection to public transport. The only negative was the extremely poor wifi connection in the room very slow and constantly dropping out. I was only using it for emails and socials. Eventually they replaced the modem and then another. Slight improvement but definitely not what one expects. I ended up having to hotspot my phone to get work done. This needs to be addressed and while staff were sympathetic I really don’t think they understood the frustration thus caused (one person suggested I must be steaming videos).
Great location. Clean. Staff friendly and helpful.
Onsite parking made it alot easier with deciding on choosing to stay here, might of been $30 a night but it was secure so i was happy to pay it, room was clean and the pool on level 5 was slightly heated which was great, just wish it was deeper in some parts of it, overall if i end up back in melbourne again i reckon i'll stay here again
Great location and excellent hotel.
Staff was very helpful. Hotel was safe and welcoming. Room was great. We had a king suite, that had a large living room, large kitchen, and dining table. It was like a small apartment. Even had a washer/dryer.
Room was business hotel basic, very simple but clean and comfortable. Pool was fantastic but there were no towels, you had to bring your towel down from your room. I booked the room with room service advertised but there was instructions once i checked into the room that i had to order then go down to the restaurant in lobby and collect myself so i chose to eat elsewhere. Great location, room was generous size, great view of the trains and the river. Would definitely stay again. Complimentary cookie was a lovely touch. Staff were nice but not friendly. Would love to stay here in summer and hope they open the side doors in pool area for fresh summer nights. Bathroom was ok, very basic and maybe the rooms need a freshen up but very good for the price. Only downside was Wifi was not secure so be aware of that risk. Would recommend though. Enjoyed my night there
Checking in was odd, the man checking us in gave misogynistic incel vibes. I was polite to him but he didn't seem to be having it or maybe he had just had a bad day I'm unsure. The room we got checked into looked nothing like the room we had booked I'm unsure if this is a miscommunication due to booking through hotels.com or the guy being spiteful and putting us in the worst possible room he could. We had choose this hotel and room because it was supposed to have to have a bath both me and my partner have disabilities that involve having chronic joint pain that soaking in a bath helps to elevate and we knew we would get flare ups from walking around the city. The room we were placed in not only had no bath but a the sink was in the room outside of the bathroom where it was carpeted, a very odd choice. I saw no photos like this when booking if I had I would of booked elsewhere.
Great hotel, spacious rooms
Had a room facing the river, it was spectacular at night. Had infant cot ready for us too. The stay was better than expected. We’d definitely go back next time. Our only problem is hotel parking; they should invest in a better intercomm coz we can hardly hear them.
Excellent location! We could walk all around the city and Southbank. We stayed in the one bedroom suite river view and it was awesome! Much bigger than we expected with great facilities
Great location, walkable to most things, easy access to trams. Rooms were large and airy. Very comfortable. Loved the little balcony great to get some fresh air. It was made very safe travelling with a toddler with a high chain on the door. Kitchen had everything you needed. Only thing that could be improved is that the bathroom is getting a bit dates and due a refurb.
We love this place. Convenient location. The room has a kitchenette, office desk, comfortable bed.
Great Stay
This was our second time staying at Clarion Suites Gateway. The location is fantastic, close to trams, casino, central Melbourne. The room was comfortable, clean, parking is also available.
Our stay was very good. The stand out for us was the kindness of the staff. From the front desk through to the breakfast crew every body was so friendly.
Staff were amazing and always willing to provide VIP treatment. A pleasurable stay.
Good spot. Good rooms
Really good hotel with good size rooms. Close to everything. 1 elevator wasnt working but wasnt too bad. Will stay again
Great apartment, lovely staff..would def stay again
River views are terrific, but come with noise from the trains. Good coffee in hotel cafe.
The staff were the stand out. Front desk and Krystal in the cafe. Made a huge difference being greeted when we were walking through the lobby.
Close to everything.
Good to stay
Very good staff Large room Good location
The room was fantastic, car park has very steep ramps, and the attached restaurant took quite a long time from first to last entrees arriving, but the food was very nice when it arrived, but overall a great place to stay.
A quiet, convenient place to stay, right next a tram stop. An entire kitchen and living room
It was nice experience to stay. Big and nice bed. Good location to use tram.
Clarion Suites Gateway | Hotel in Melbourne | Travala.com
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