Essential workers only - NO

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Contactless check-out is available

Gift shops or newsstand

Shopping on site

Airport transportation (surcharge)

Breakfast available (surcharge)

Multilingual staff

Front desk (limited hours)

Express check-out

Dry cleaning/laundry service

Smoke-free property

Express check-in

Tours/ticket assistance

Free WiFi

Free wired internet

Number of coffee shops/cafes - 1

Luggage storage

Gated community

Handrails in stairways

Wheelchair accessible – no

Well-lit path to entrance

You'll be asked to pay the following charges at the property: <ul><li>A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking. </li><li>An effective city/local tax rate of 5.00 percent will be charged</li></ul> We have included all charges provided to us by the property.

Property Alerts

<ul> <li>Alcohol is not served at this property. </li><li>This property advises that enhanced cleaning and guest safety measures are currently in place.</li><li>Disinfectant is used to clean the property.</li><li>Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.</li><li>Contactless check-out is available.</li><li>Each guestroom is kept vacant for a minimum of 24 hours between bookings.</li><li> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </li> </ul>

You need to know

The front desk is open daily from 7:30 AM - 8:00 PM. Front desk staff will greet guests on arrival.

Special Instructions

<ul> <li>Extra-person charges may apply and vary depending on property policy</li><li>Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges</li><li>Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed</li><li>Noise-free guestrooms cannot be guaranteed</li><li>Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit</li><li>Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.</li> </ul>

Instructions

Minimal age

<ul> <li>Fee for buffet breakfast: EUR 9 per person (approximately)</li> <li>Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)</li> <li>Pet fee: EUR 10 per accommodation, per stay</li><li>Service animals are exempt from fees</li> <li>Late check-out is available for a fee (subject to availability)</li> </ul> The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Optional fees

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