City Bay Palace Hotel
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Hotel Description
With a stay at City Bay Palace Hotel, you'll be centrally located in Ha Long, within a 5-minute walk of Halong Bay Marina and Long Tien Pagoda. This hotel is 0.4 mi (0.7 km) from Nha Tho Hon Gai Temple and 1.3 mi (2 km) from Quang Ninh Museum. Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Important information
You need to know
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide a negative PCR COVID-19 test result.
- The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
Special Instructions
There is no front desk at this property. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Cashless transactions are available
Minimal age
18
Optional fees
- Airport shuttle fee: VND 1700000 per vehicle (one way)
- Rollaway bed fee: VND 210000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Chinese (Mandarin)
Important information
You need to know:
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide a negative PCR COVID-19 test result.
- The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
Special Instructions:
There is no front desk at this property. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Cashless transactions are available
Minimal age:
18
Optional fees:
- Airport shuttle fee: VND 1700000 per vehicle (one way)
- Rollaway bed fee: VND 210000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Vietnamese
English
Chinese (Mandarin)
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Hotel Description
With a stay at City Bay Palace Hotel, you'll be centrally located in Ha Long, within a 5-minute walk of Halong Bay Marina and Long Tien Pagoda. This hotel is 0.4 mi (0.7 km) from Nha Tho Hon Gai Temple and 1.3 mi (2 km) from Quang Ninh Museum. Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must be of specific type(s): PCR
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Minimum age for negative COVID-19 test result requirement: 1
Property does not offer onsite COVID-19 testing
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Masks are compulsory at the property
Important information
You need to know
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide a negative PCR COVID-19 test result.
- The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Cashless transactions are available
Minimal age
Optional fees
- Airport shuttle fee: VND 1700000 per vehicle (one way)
- Rollaway bed fee: VND 210000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Airport transportation (surcharge)
Laundry facilities
Free breakfast
Safe-deposit box at front desk
Business center
Porter/bellhop
Express check-in
Designated smoking areas
Airport transportation
Number of restaurants - 1
Number of meeting rooms - 1
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Terrace
Parking onsite
