Citadines Prai Penang
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Hotel Description
With a stay at Citadines Prai Penang, you'll be centrally located in Bukit Mertajam, within a 10-minute drive of KPJ Penang Specialist Hospital and St. Anne's Church. This upscale hotel is 14.4 mi (23.2 km) from KOMTAR and 15.9 mi (25.6 km) from Penang Hill. Make yourself at home in one of the 168 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided on weekdays only. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in.
Special Instructions
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a security system, and window guards
Minimal age
18
Optional fees
- Fee for continental breakfast: approximately MYR 25 for adults and MYR 12.50 for children
- Pet fee: MYR 500 per accommodation, per night
- Rollaway bed fee: MYR 120 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Malay
English
Chinese (Mandarin)
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in.
Special Instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a security system, and window guards
Minimal age:
18
Optional fees:
- Fee for continental breakfast: approximately MYR 25 for adults and MYR 12.50 for children
- Pet fee: MYR 500 per accommodation, per night
- Rollaway bed fee: MYR 120 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Malay
English
Chinese (Mandarin)
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Hotel Description
With a stay at Citadines Prai Penang, you'll be centrally located in Bukit Mertajam, within a 10-minute drive of KPJ Penang Specialist Hospital and St. Anne's Church. This upscale hotel is 14.4 mi (23.2 km) from KOMTAR and 15.9 mi (25.6 km) from Penang Hill. Make yourself at home in one of the 168 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided on weekdays only. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Minimum age for negative COVID-19 test result requirement: 7
Minimum age for proof of COVID-19 vaccination requirement: 7
COVID-19 vaccine must have been received a minimum number of days before check-in: 30
Property does not offer onsite COVID-19 testing
Cleaning and safety practices
- Property is cleaned with disinfectant
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a security system, and window guards
Minimal age
Optional fees
- Fee for continental breakfast: approximately MYR 25 for adults and MYR 12.50 for children
- Pet fee: MYR 500 per accommodation, per night
- Rollaway bed fee: MYR 120 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Malay
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities
other
Elevator
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
24-hour front desk
Number of outdoor pools - 1
Free self parking
Electric car charging station
Water dispenser
Covered parking
Secured parking
Wheelchair accessible (may have limitations)
Food and water bowls
Well-lit path to entrance
