Citadines Pearl Hoi An
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Hotel Description
When you stay at Citadines Pearl Hoi An in Hoi An, you'll be on the beach, within a 10-minute drive of Cua Dai Beach and An Bang Beach. This upscale hotel is 8.4 mi (13.5 km) from My Khe Beach and 5 mi (8 km) from Hoi An Market. Make yourself at home in one of the 230 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 805000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age:
18
Optional fees:
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 805000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Vietnamese
English
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Hotel Description
When you stay at Citadines Pearl Hoi An in Hoi An, you'll be on the beach, within a 10-minute drive of Cua Dai Beach and An Bang Beach. This upscale hotel is 8.4 mi (13.5 km) from My Khe Beach and 5 mi (8 km) from Hoi An Market. Make yourself at home in one of the 230 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Minimum age for COVID-19 test requirement: 1
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 805000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
other
Elevator
Hair salon
Concierge services
Laundry facilities
Garden
Free breakfast
Children's pool
Safe-deposit box at front desk
Spa services on site
Picnic area
24-hour front desk
Full-service spa
Designated smoking areas
Number of restaurants - 1
Tennis on site
Number of outdoor pools - 1
Outdoor tennis courts - 1
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Number of poolside bars - 1
Number of beach bars - 1
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Vending machine
Wheelchair accessible – no
