Citadines Marina Halong
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Hotel Description
With a stay at Citadines Marina Halong in Ha Long (Bai Chay), you'll be within a 5-minute drive of Ha Long Night Market and Cái Dăm Market. This luxury hotel is 3 mi (4.8 km) from Sun World Ha Long Park and 3.9 mi (6.3 km) from Ha Long International Cruise Port. Make yourself at home in one of the 580 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and bidets. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ha Long? This hotel has 1808 square feet (168 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Pool access available from 6:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher and a security system
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately VND 350000 for adults and VND 231000 for children
- Airport shuttle fee: VND 1490000 per vehicle (one-way, maximum occupancy 6)
- Pet fee: VND 500000 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 850000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
Korean
Malay
English
Chinese (Mandarin)
Indonesian
Important information
You need to know:
- Pool access available from 6:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher and a security system
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately VND 350000 for adults and VND 231000 for children
- Airport shuttle fee: VND 1490000 per vehicle (one-way, maximum occupancy 6)
- Pet fee: VND 500000 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 850000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Vietnamese
Korean
Malay
English
Chinese (Mandarin)
Indonesian
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Hotel Description
With a stay at Citadines Marina Halong in Ha Long (Bai Chay), you'll be within a 5-minute drive of Ha Long Night Market and Cái Dăm Market. This luxury hotel is 3 mi (4.8 km) from Sun World Ha Long Park and 3.9 mi (6.3 km) from Ha Long International Cruise Port. Make yourself at home in one of the 580 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and bidets. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ha Long? This hotel has 1808 square feet (168 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property is cleaned with disinfectant
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- Pool access available from 6:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher and a security system
Minimal age
Optional fees
- Fee for buffet breakfast: approximately VND 350000 for adults and VND 231000 for children
- Airport shuttle fee: VND 1490000 per vehicle (one-way, maximum occupancy 6)
- Pet fee: VND 500000 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 850000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
Korean
Malay
English
Chinese (Mandarin)
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities
other
Elevator
ATM/banking
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Multilingual staff
24-hour front desk
Designated smoking areas
Pool umbrellas
Billiards or pool table
Grocery/convenience store
Wheelchair accessible parking
Number of restaurants - 4
24-hour business center
Conference space size (feet) - 1808
Conference space size (meters) - 168
Number of meeting rooms - 4
Number of indoor pools - 1
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Snack bar/deli
Free bicycles on site
Free self parking
Computer station
Number of bars/lounges - 1
Pool sun loungers
24-hour fitness facilities
Children's club (free)
Water dispenser
Vegetable garden
Living plant wall
Eco-friendly cleaning products used
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Secured bicycle storage
Bicycle parking available
Well-lit path to entrance
