Ciala Resort Best Hotel in Kisumu Kenya
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Hotel Description
With a stay at Ciala Resort Best Hotel in Kisumu Kenya in Kisumu, you'll be 1.5 mi (2.4 km) from Maragoli Hills and 8.6 mi (13.8 km) from Lake Victoria. This luxury resort is 13.3 mi (21.4 km) from Kisumu Impala Sanctuary and 13.9 mi (22.4 km) from Dunga Bay. Make yourself at home in one of the 58 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and 8 meeting rooms. Free self parking is available onsite.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Optional fees
- Rollaway bed fee: KES 5000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Optional fees:
- Rollaway bed fee: KES 5000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Swahili
English
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Hotel Description
With a stay at Ciala Resort Best Hotel in Kisumu Kenya in Kisumu, you'll be 1.5 mi (2.4 km) from Maragoli Hills and 8.6 mi (13.8 km) from Lake Victoria. This luxury resort is 13.3 mi (21.4 km) from Kisumu Impala Sanctuary and 13.9 mi (22.4 km) from Dunga Bay. Make yourself at home in one of the 58 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and 8 meeting rooms. Free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Optional fees
- Rollaway bed fee: KES 5000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
other
Concierge services
Gift shops or newsstand
Coffee/tea in common areas
Laundry facilities
Television in common areas
Garden
Free breakfast
Safe-deposit box at front desk
Spa services on site
Picnic area
24-hour front desk
Porter/bellhop
Spa treatment room(s)
Meeting rooms
Wedding services
Designated smoking areas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 2
24-hour business center
Number of meeting rooms - 8
Free reception
Number of outdoor pools - 1
Conference center
Bicycle rentals on site
Free self parking
Number of bars/lounges - 2
Number of coffee shops/cafes - 1
Beach shuttle (surcharge)
Terrace
Water dispenser
Lockers available
Couples/private dining
Private picnics
Nature reserve
Proposal/romance packages available
Secured parking
Outdoor entertainment area
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
