With a stay at Chateau Tongariro Hotel in Tongariro National Park, you'll be in a national park, just a 2-minute walk from Tongariro National Park Whakapapa Visitor Centre and 15 minutes by foot from Lower Tama Lake. This 4-star hotel is 3.7 mi (6 km) from Tongariro National Park and 4.4 mi (7.1 km) from Whakapapa Ski Area. Make yourself at home in one of the 106 individually furnished guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Tongariro National Park? This hotel has facilities measuring 356 square feet (33 square meters), including conference space. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

You need to know

• Pool access available from 7:00 AM to 11:00 PM.
• A car is required for transportation to and from this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
• Contactless check-out is available.

Special Instructions

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately NZD 35 for adults and NZD 16 for children
• Early check-in fee: NZD 20 (subject to availability)
• Late check-out fee: NZD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Hindi

English

French

Spanish

Dutch