Hotel Casa Tortuga Tulum Cenotes Park Inclusive
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Removed from My wishlist
Hotel Description
Located in Tulum, Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a 3-minute drive from Cenote Tortugas and 7 minutes from Tulum National Park. This hotel is 6.2 mi (10 km) from Xel-Há Park and 6.4 mi (10.3 km) from Tulum Mayan Ruins. Make yourself at home in one of the 12 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided once per stay. The front desk is staffed during limited hours. Free self parking is available onsite.
Important information
You need to know
- Pool access available from 9:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 20 years old
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
20
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 250 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Pool access available from 9:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 20 years old
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
20
Optional fees:
- Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 250 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
Located in Tulum, Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a 3-minute drive from Cenote Tortugas and 7 minutes from Tulum National Park. This hotel is 6.2 mi (10 km) from Xel-Há Park and 6.4 mi (10.3 km) from Tulum Mayan Ruins. Make yourself at home in one of the 12 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided once per stay. The front desk is staffed during limited hours. Free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Masks are compulsory at the property
Important information
You need to know
- Pool access available from 9:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 20 years old
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 250 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
other
Breakfast available (surcharge)
Garden
Front desk (limited hours)
Number of outdoor pools - 1
Free self parking
Terrace
Outdoor entertainment area
Wheelchair accessible – no
