Cayo Exclusive Resort & Spa

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Located in Agios Nikolaos, Cayo Exclusive Resort & Spa is a 1-minute drive from Plaka Beach and 8 minutes from Elounda Windmills. This 5-star hotel is 0.9 mi (1.5 km) from Spinalonga and 3.9 mi (6.3 km) from Hiona Beach. Make yourself at home in one of the 70 air-conditioned rooms featuring minibars and espresso makers. Your Select Comfort bed comes with Egyptian cotton sheets. Rooms have private furnished patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Agios Nikolaos? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June to October.
• Pool access available from 10:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.
• Contactless check-out is available.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
• On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a EUR 40 fee; reservations are required for on-site testing.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Minimal age

18

Optional fees

• Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)
• Airport shuttle fee per child: EUR 120 (one-way), (up to 12 years old)
• Rollaway bed fee: EUR 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Ukrainian

Greek

English

Italian

French