Phoenix by Kan
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Phoenix by Kan in Tulum (Zona Hotelera), you'll be steps from Sian Ka'an Biosphere Reserve and Tulum Beach. This beach hotel is 4.2 mi (6.7 km) from SFER IK and 4.7 mi (7.5 km) from Tulum National Park. Make yourself at home in one of the 7 guestrooms featuring minibars (stocked with some free items). Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions
The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Optional fees
- Rollaway bed fee: USD 75.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know:
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions:
The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Optional fees:
- Rollaway bed fee: USD 75.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Phoenix by Kan in Tulum (Zona Hotelera), you'll be steps from Sian Ka'an Biosphere Reserve and Tulum Beach. This beach hotel is 4.2 mi (6.7 km) from SFER IK and 4.7 mi (7.5 km) from Tulum National Park. Make yourself at home in one of the 7 guestrooms featuring minibars (stocked with some free items). Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Electrostatic spray is used for disinfection
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Optional fees
- Rollaway bed fee: USD 75.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Beach services
Non-smoking
other
Concierge services
Coffee/tea in common areas
Garden
Free breakfast
Spa services on site
Front desk (limited hours)
On private beach
Number of restaurants - 1
Bicycle rentals on site
Free self parking
Number of bars/lounges - 1
Terrace
Couples/private dining
Walkway to water
Wheelchair accessible – no
