Casa Balam Cancun
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Removed from My wishlist
Hotel Description
A stay at Casa Balam Cancun places you in the heart of Cancun, a 1-minute drive from Las Palapas Park and 13 minutes from Cancun Convention Center. This hotel is 7.1 mi (11.4 km) from Forum Beach and 8.8 mi (14.2 km) from La Isla Shopping Mall. Make yourself at home in one of the 13 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided on request. Featured amenities include laundry facilities and a safe deposit box at the front desk.
Important information
You need to know
- Pool access available from 9:30 AM to 7:30 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- Contactless check-in and contactless check-out are available.
Special Instructions
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. Guests will receive an email from the property with reservation deposit payment information at the time of booking. The deposit is payable via a secure link immediately after booking.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve onsite parking
- This property accepts debit cards and mobile payments; cash is not accepted
- Mobile payment options include: PayPal
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Uncovered valet parking fee: MXN 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Pool access available from 9:30 AM to 7:30 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- Contactless check-in and contactless check-out are available.
Special Instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. Guests will receive an email from the property with reservation deposit payment information at the time of booking. The deposit is payable via a secure link immediately after booking.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve onsite parking
- This property accepts debit cards and mobile payments; cash is not accepted
- Mobile payment options include: PayPal
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Optional fees:
- Uncovered valet parking fee: MXN 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
A stay at Casa Balam Cancun places you in the heart of Cancun, a 1-minute drive from Las Palapas Park and 13 minutes from Cancun Convention Center. This hotel is 7.1 mi (11.4 km) from Forum Beach and 8.8 mi (14.2 km) from La Isla Shopping Mall. Make yourself at home in one of the 13 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided on request. Featured amenities include laundry facilities and a safe deposit box at the front desk.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Minimum guest age is 18
Caters to adults only
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
You need to know
- Pool access available from 9:30 AM to 7:30 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve onsite parking
- This property accepts debit cards and mobile payments; cash is not accepted
- Mobile payment options include: PayPal
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Uncovered valet parking fee: MXN 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Transportation services
other
Laundry facilities
Garden
Safe-deposit box at front desk
Picnic area
Number of restaurants - 1
Number of outdoor pools - 1
Valet parking (surcharge)
Number of bars/lounges - 1
Beach shuttle (surcharge)
Terrace
Uncovered parking
Wheelchair accessible – no
