CAPELLA RESORT
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Removed from My wishlist
Hotel Description
With a stay at CAPELLA RESORT in Nakuru, you'll be 2.6 mi (4.2 km) from Lake Nakuru National Park and 11.5 mi (18.6 km) from Lake Elmenteita. This spa resort is within the region of Thomson Falls. Make yourself at home in one of the 29 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees
- Hosted evening meal: KES 20
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Important information
You need to know:
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees:
- Hosted evening meal: KES 20
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Swahili
English
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Hotel Description
With a stay at CAPELLA RESORT in Nakuru, you'll be 2.6 mi (4.2 km) from Lake Nakuru National Park and 11.5 mi (18.6 km) from Lake Elmenteita. This spa resort is within the region of Thomson Falls. Make yourself at home in one of the 29 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Reservations are required for onsite COVID-19 testing
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees
- Hosted evening meal: KES 20
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities
other
Concierge services
Barbecue grill(s)
Coffee/tea in common areas
Laundry facilities
Free breakfast
Children's pool
Spa services on site
24-hour front desk
Spa treatment room(s)
Designated smoking areas
Number of restaurants - 2
24-hour business center
Number of meeting rooms - 1
Free reception
Number of outdoor pools - 1
Turkish bath/Hammam
Free self parking
Free valet parking
Number of bars/lounges - 2
Number of coffee shops/cafes - 1
Lockers available
Firewood (free)
Uncovered parking
Hosted evening meal
Wheelchairs available on site
Wheelchair accessible – no
Well-lit path to entrance
Stair-free path to entrance
