Bürgenstock Hotels & Resort – Waldhotel & Spa

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With a stay at Bürgenstock Hotels & Resort – Waldhotel & Spa in Ennetbuergen, you'll be 0.8 mi (1.3 km) from Hammetschwand Lift and 11.9 mi (19.1 km) from Chapel Bridge. This luxury hotel is 12 mi (19.3 km) from KKL Lucerne and 12.4 mi (19.9 km) from Lucerne Town Hall. Make yourself at home in one of the 137 air-conditioned rooms featuring iPod docking stations and Smart televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

You need to know

• Pool access available from 7 AM to 9 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve access to the heated pool
• This property accepts credit cards and cash
• Noise-free guestrooms cannot be guaranteed
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.

Minimal age

18

Optional fees

• Fee for full breakfast: approximately CHF 45 for adults and CHF 45 for children
• Airport shuttle fee: CHF 425 per vehicle (one-way)
• Airport shuttle fee per child: CHF 425 (one-way)
• Self parking fee: CHF 40 per night
• Valet parking fee: CHF 40 per night
• Extended parking fee: CHF 40 per day
• Pet fee: CHF 60 per pet, per night
• Early check-in is available for a fee (subject to availability)
• Late check-out fee: 100 percent of room rate (subject to availability)
• Crib (infant bed) fee: CHF 50.0 per night
• Rollaway bed fee: CHF 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Arabic

Russian

Portuguese

English

Chinese (Mandarin)

Italian

Polish

French

Romanian

Hungarian

Spanish