BSW - Erlebnishotel Festenburg

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Located in Clausthal-Zellerfeld, BSW - Erlebnishotel Festenburg is in the mountains, within a 15-minute drive of Robinson Playground Harz and Oker Dam. This family-friendly hotel is 12.2 mi (19.6 km) from Harz National Park and 5.3 mi (8.5 km) from Upper Harz Water Shelves. Stay in one of 64 guestrooms featuring flat-screen televisions. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 2.40 per person, per night for adults; EUR 1.62 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

You need to know

• Pool access available from 7:30 AM to 8:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Special Instructions

The front desk is open daily from 8:00 AM - 4:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards and cash

Minimal age

18

Optional fees

• Pet fee: EUR 6 per pet, per day
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English