Good hotel a little remote.

The hotel really needs updating. The facilities are old and need modernising. It all looks a little sorry and in need of TLC. As it is on a coral reef, access to the beach is limited to a small part of the beach with people going downstairs at 4.30 to claim the beds by the water. The food is really not what we expected but the staff were mostly nice.

very good value. fantastic staff

Nice hotel. Some parts a bit worn. Pool and beach area are great. Beds a bit hard. Taps and shower not working the best. Staff were great. Very helpful and attentive. Tipping is obviously expected. People selling the services can get a bit much. Especially the beauty salon guy. Trying to sell a bald man a haircut and nails.

Staff not friendly at all

We had an amazing stay. Although the property is a bit outdated the atmosphere overall was fantastic. Very pleasant and engaging staff, wonderful facilities , food was good also but it could do with more varieties. Sharm is amazing and we looking forward to go back.

Want to improve staff communication skills

Barcelo was an amazing hotel to stay at in Sharm El Sheikh. The staff were very warm and generous. They consistently went the extra mile to make my partner and I feel welcome. I celebrated my birthday here and as soon as Basem found out, he arranged a little cake with a candle and the staff sang as well for me. I would definitely recommend. A heartfelt thank you to all the staff and especially Mostifa, Basem, Hassar and Mahmoud at the restaurant and bar. We spent a week here and at the end we did not want to leave! Hope to be back soon.

Rate does not match with the facilities

Wonderful long stay!

今回は70日間、リモートワークをしながら滞在しました。 残念な点もあったもののトータルの評価としては大満足の95点です。 特にクリスマスからハッピーニューイヤーにかけてのレストランメニュー（ランチ・ディナー両方）はとても素晴らしく、キューバ歌手やアルゼンチン舞踊団を招いてのショーはとても楽しかったです。 プライベートビーチもNabq保護公園に位置していて、ビーチエントリーからのシュノーケリングで無数の魚と珊瑚礁を楽しめます。 また併設されたダイブセンターBlue Planetには多くのダイビングプログラムが用意されていて、特にプライベートボートでのダイビングは最高。 ややお値段ははりますが、自分たちのグループだけのプライベートだし、行きたいダイブスポットもリクエストできて、熟練ガイドのラマダンがその日の流れやコンディションを考慮してガイドしてくれます。幸運にもハナゴンドウクジラの群れがいるとの情報を船頭さんがキャッチして遊覧してくれたりとプライベートならではのサプライズでした。 ホテルスタッフもみなフレンドリーで優しく、いつもちょうどいい距離感で気遣ってくれました。 最初の頃はビーチやプールサイドでのエステなど客引きにうんざりしたけど、行きたい時には自分から行くからとハッキリ断ってからはもう言ってこなくなり、勧誘ではなく自然に会話できるようになりました。こちらの意志をハッキリ伝えれば、何の問題もなく付き合えます。 レストランでも長期滞在の私たちが飽きないようにとパスタを毎日、味変してくれたモハメッドさんなど、70日間もいたので、ここには書ききれないほどたくさんの素敵な思い出があります。 バルセロの全員にありがとうと伝えたいです。 こちらのホテルは高級ホテル過ぎず、でもスタッフも施設もサービスも料理も素晴らしい、プチ贅沢なホテルです。 美しい紅海のシャルムを楽しみたいなら超オススメです。 最後に特にお世話になった友達たちへ Special thanks to Restaurant: Pasta Mohamed, Manager Bassem Bar: Kamer Reception: Ali Said 素敵な滞在をありがとう！

Nice hotel

We enjoyed our holiday, the hotel was very good, staff friendly and helpful, the pool & the beach are very nice and the beach is perfect for snorkeling also. the food can be better and the spa is not great!

We stayed at Barcelo for our honeymoon and it was lovely! The food was great and the beach is beautiful. The rooms were very clean and we were welcomed with a lovely cake! although it did take a couple calls to get toothpaste brought to us, we were sent a fruit plate as an apology for the tardiness!

Bad stay this time

The food was bad and few items, the service was very good, they turn off the air condition in looby and restaurant!

The view was great, it was nice to have coffee and look out onto the water. We had several issues in our room (outlets not working, toilet leaking, and a very slow draining sink). After 4 phone calls and going down to the registration desk twice, some came a fixed two outlets and said someone else would be by to fix the rest, nobody ever came back. We spent the whole week constantly mopping up the bathroom floor, making sure we didn't overflow the sink just by washing our hands, and constantly switching things that needed to be plugged in into the only two working outlets. The staff was not friendly or helpful with these issues.

Staff is so kind, property location is excellent, food and services are good and available at all times

Sharm Resort Area Stay

We enjoyed our stay at this resort. They staff was very friendly, all spoke English well, everything was clean and well cared for and the buffet food was always good. The only negative about this stay was no room WiFi but you can get WiFi in the lobby for free

I like all services spa pools restaurants beach housekeeping I don’t like the location of hotel it’s far away from downtown no markets and shops near to the hotel

Great stay at Barcelo Tiran!

We had an excellent stay at Barcelo Tiran! Great rooms, very clean, great pool, great service, good food... except for the wine!

Resort is extremely lacking...

The customer service we received at this resort was awful. We had airport transportation pre-arranged with them and they forgot to pick us up. Their damage control was awful and I did not think refunding us one way was enough. Your choice for food is only a buffet and the food is horrible. The Egyptian hospitality we know and love is non-existent at this resort. You get hounded no matter where you go in the resort, being bothered to buy extra services even after you firmly tell them NO. The staff is not warm and welcoming. I had so many issues with this hotel but don't have it in me to go into complete detail. I visited this resort to see if it's somewhere I would ever send my clients (I am a travel agent) and I will NEVER EVER send someone to this place. I highly recommend AGAINST booking this resort. There are so many better options in Sharm with better customer service, better food and a better location.

Better than expected

We came from Cairo to stay a few days at the Barceló. The resort was definitely better than we expected. The front desk manager Walid was just a gem. He went above and beyond for us. Overall great experience. Beautiful pool and beach.

Quiet place :)

We had a quick check in. Got the room with the stunning view. The beach was great, though it's getting really windy daily till 2pm. There is a playground for kids and overall our stay was pleasant.

Fantastic Hotel , staff and amenities

Stayed 10 nights from 31st August and we ( went with my daughters) were treated as VIP by every member of staff that we came into contact with. Beach a few steps from the Hotel. Beautiful views. Massive clean pool with more then plenty of sun beds. Food good and staff went out of their way to meet our Vegetarian needs. To name a few staff who were fantastic..Mohammed from Housekeeping who kept our room spotless ( room 4211). Mohammed and Ahmed in the Bar who were very entertaining. Will definately visit again.

I didn't enjoy my stay. Lots of things went wrong.

I had to move rooms twice as the showers didn't work. The music at the pool and beach was far too loud. There were lots of Russians who kept pushing in to the queue and being really agressive. The food wasn't very good either. And they took about 20 minutes to bring you a drink at the table. Definitely not 5 star. I left and went to another hotel.

good place for Italians

Tiran Sharm hotel has a lot going for it with some excellent and very helpful members of staff - especailly the 'also-rans'. The main problem that you are not informed about in advance is that it is so far out of the main town that it is very expensive to go elsewhere for meals by the time you have added on the two-way taxi fare.The only real option is to go full inclusive from the start - not easy to change once you are there! The hotel is run by an Italian company and the whole focus is Italian - nothing bad in that but it does mean that you need to accept that many of the staff struggle communicating in English. Also the food has a strong Italian bias. The food is of a decent quality, especially for a running buffet-type meal but it is a little too much the same each day. Trip are organised well, but again there is a strong Italian focus in communication. The one thing that I cannot understand is why the hotel has its whole schedule one hour ahead of the rest of the country. It is difficult to work out when events are as sometimes (e.g. flights) you need to work on Egyptian time but at others (e.g. meals, end of bar service etc) you have to work on hotel time - and it is easy to be caught out! Having said all that, the hotel is very well organised and there are a lot of activities if you want and plenty of relaxing pools, sun-space etc. Just be prepared to spend a lot of time within the large, seafronted hotel area and all will be well!

hotel review

I did not like the service

Great value for money. Would definitely go back!

Very impressed with the service at the hotel, the location, and the food.

April 2011

If looking for a quiet 5 Star hotel this is the one, it has everything, Pools outside your room, large commumial pool and small kids pools, and a lovely beach, and plenty of sunbeds. All staff were plesant, frendly and helpfull. Plenty of activities throughout the day for all age groups. Entertainment in the evening every night. Food was to a good standard. The only draw back is the distance to any towns although only approx 15 mins for airport by taxi Have a happy stay.

Simply Great

If you are looking for a resort in Sharm El Sheikh, the best is Tiran Sharm Hotel. I would definitely rate it as 5 Stars as the food is great, you have a variety of pools to choose from and the staff is just what one would hope for. Asem the bartender is a true example for the hotel and its service. What more would one want of a vacation filled with great service, excellent beach, snorkeling and fun filled day with many activities to choose from thanks in part to the Animation staff.

Don't look too closely

During our stay the hotel was full, so this may in-part have added to our experience. Previous reviews have stated that the hotel was spotless unfortunately this was not our findings. The dining experience was a total nightmare with the hotel operating a 'Every man for himself' policy on finding a clean table and geting your drinks. In the bars the quality of the sprits was apalling, and the plastic glasses used in the pool/beach bar have definately seen better days.

Best place to snorkel in Sham El Shank

Great location on the beach. All inclusive had a great menu. Bar liquior was weak. If you don't mind walking, local restraunts just 10 - 15 minutes from the resort. We had reserved a fullocean view with King size bed, did not get all the request. after haggling with the manager for two days, we received a full ocean view with twin beds.

i hope to go for christmas can,t wait

i had a great stay at the tiran sharm hotel the food was very good hotel clean staff were very kind and helpfull hope to go there for christmas.its great for young and old

Lovely quiet hotel

Lovely quiet hotel, just what we needed for a week to relax. Very impressed with hotel design (including the furniture in and outdoors) Staff could not be more helpful. Private beach was fantastic for snorkeling!

Tiran Sharm - Great service

All staff were polite and had time for us. Nothing was too much trouble. Variety of activities available throughout the day. Good selection of food from the buffet.

Will definitely go back and can't wait

I had a wonderful time at the Tiran Sharm. The hotel was excellent, superb room and fantastic pool area. But what made it really special was the staff. They were all so friendly and really made you feel welcome, especially the guys at the pool bar who were great fun. I also met a lot of very nice people during my stay and it was one of the best holidays I've ever had. I would definitely recommend the Tiran Sharm to anyone looking for a top hotel for a relaxing holiday. There isn't really anything in the surrounding area, but with everything you could want at the hotel there was no need to venture out.

Reluctant All inclusive

The staff in the hotel are great, they are happy you are there and they want you to have a good time! The management However don't want you to experience the delights of 'All Inclusive'. In reality they don't want to be an all inclusive hotel. They have 5 restaurants on site but you are only able to use the main dinning room (very repetitive / low cost menu ) + one visit to one of the themed restaurants per stay. Extra use of the 'empty' themed restaurants have to be paid for. There is also a lunch barbecue at an extra charge on the beach. Afternoon snacks at the pool bar are terrible(left over lunch in rolls) and are resentfully served, and children are reluctantly served at the bars. Its a shame that the leadership of this hotel undermine the hard work/good will of their staff. If you don't want to be All inclusive Hotel then be honest with your customers and market your hotel as a BB or Full Board.

I will like to go back

Very clean, nice staff, good food. Sandy beach, plenty of chairs.

Perfect for people who want a quite holiday with good servise, food and beach.

As above

Our stay was wonderful. We will return to the Barceló Tiran Sharm soon

Struttura un po' datata ma con degli esterni favolosi. Anche all'esterno, una passata ai pali degli ombrelloni per togliere ruggine, farebbe la differenza. Comunque ci tornerei.

Buona

Situé en face de la mer rouge et sur le bord des coraux, beaucoup de poissons exotiques ont pu être observés. Excellent buffet, bon service et à 10mins de l'aeroport.

Inga fel från hotellet AC fungerade utmärkt och behövdes sänkas ibland fast det var 38grader utomhus personalen var väl utvalda med tanke på servicen buffén var stor och maten lagades öppet bakom köks ö hotellet får 10/10 utav mig

Tutto perfetto

Normale

Pas 5* ni 4*

Aucun 5* en vue. Chambre avec fuite d eau signalé au debout séjour mais jamais réparé, donc pieds mouillés tout le temps.j ai besoin d un taxi ils t obligent prendre le service limousine ou marcher 1 km à pied. J ai envoyé un mail le jour avant arriver pour commander le transport airport-hotel , j attend encore la réponse. Tu te fais harceler par les vendeurs de service de spa, voyage, coiffeur sans repi. La seule chose qui marche bien c est la gentillesse des animateurs et de la fille du baby club et disco enfant. Bref pour un barcelo j airai cru vraiment mieux Panorama top

Mare bellissimo Camre troppo vecchi con climatizzator rimorso e bagni messi male.

Wonderful Christmas!

The facility is a little old, but the housekeeping was well cleaned. I was able to have a comfortable stay. Especially, the meals from Christmas to New Year were wonderful every day, and the buffet at the main restaurant was also rich in variety. Every food was very luxurious and delicious. Also I really enjoyed sweets and wonderful cakes lined up. The warm sea with coral reefs was able to swim until the end of the year except on windy days and I really enjoyed a lot of beautiful fish. There are some areas that you cannot enter in order to protect the coral reefs, but there is no problem because you can swim from the swimming area. I think the staff's attitude to protect the coral reefs is a wonderful initiative to protect the environment. The animation team during the Christmas holidays was also great and we enjoyed a special show every day. They were all always smiling and friendly, especially Miss Aigerim were always friendly with her nice smile, which made us always happy. Thank you for your wonderful stay!

レセプションが不親切

施設はやや古いが部屋は広くて快適。 ロビーバーのテラスやプールサイドのサンベッドも清潔で快適。 <最高評価> ホテルはNabq Bayの一番北端にあって手付かずの景観や珊瑚礁を楽しめる。 <マイナス評価> スパの男性スタッフの勧誘が失礼で執拗。 すでに10回はNo thanksと断っているが、ビーチやプールサイドで会うたびに毎回、勧誘してくる。 断っているにも関わらず「なぜマッサージを受けないのか？」「ホテルに支払った宿泊代はいくらか？」「100ドルぐらいは持っているだろう？」ととても失礼。 彼にはスタッフ教育が不足していると感じたため、私はレセプションに不満を伝えて、もう二度と私を勧誘しないよう教育してほしいと依頼しました。 しかし、レセプションスタッフは私に自分でスパへ行って、自分で女性マネージャーに不満を伝えるよう返答するのみで問題を解決しようとするホスピタリティは一切感じられなかった。 Mr. Ali がレセプションにいた時はとても親身になってこちらの要望を聞いてくれたが、今のスタッフは事務作業だけをしていてカスタマーサポートを期待できない。 レストランやバー、清掃スタッフのほとんどが素晴らしいだけに、ホテルの顔であるレセプションスタッフにホスピタリティが欠けていることは残念に思う。

スタッフ対応が良くなったから総合評価「四ツ星」にアップ。

ひと月の滞在を終えて2ヶ月目がスタート。 今ではほとんど全てのスタッフとも仲良くなり、みなさんが親切にしてくれます。 特にレストランのパスタシェフのMohamedは長期滞在の私たちを飽きさせないために味わいの違うパスタを提供したいと毎日、努力してくれます。 とても素晴らしい親切なホスピタリティの持ち主です。 また、新しいハウスキーパーMohamedの清掃はとても律儀で素晴らしい。（3F担当） 先月までの担当者はあまり清掃に向いていないようで、シャワールームの清掃はこちらがリクエストしなければしてくれませんでした。 新しい担当者Mohamedのおかげで快適に滞在できているのでサービス評価を五ツ星にアップしました。 すべてのスタッフにありがとう。

三ツ星

施設はやや古いが部屋は広くて快適。 ブッフェ料理はバリエーション豊富で洋食メインなため日本人にも食べやすい。 無愛想なスタッフが2割ぐらいいて気分を害することもあるが、フレンドリーでナイスなスタッフの方が多い。 <マイナス評価> ・プールサイド/ビーチでの勧誘が頻繁で鬱陶しい ゆっくりリラックスしたいが、毎日4,5人がスパやマッサージなどへ入れ替わり立ち替わり勧誘してくる 一度断っても翌日には同じ繰り返しで疲れる。 ・ハウスキーピングが雑で直接リクエストしないとシャワーの排水溝の掃除もしない （終盤で担当が代わって非常に素晴らしくなった） 次回の評価では五つ星をつけたいと思う。 ・スタッフによってはチップのおねだりが激しい。 人間としての品位に関わることだから悲しい。 総合的には満足だが、五つ星ランクと価格を考慮すると三つ星評価が妥当でしょう。