Banyan Tree Puebla
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Hotel Description
A stay at Banyan Tree Puebla places you in the heart of Puebla, within a 15-minute walk of Puebla Convention Center and Zócalo de Puebla. This luxury hotel is 11.6 mi (18.7 km) from Africam Safari and 14.1 mi (22.6 km) from Val´Quirico. Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Fee for local cuisine breakfast: approximately MXN 800 for adults and MXN 800 for children
- Airport shuttle fee: MXN 1200 per vehicle (one-way)
- Valet parking fee: MXN 220.00 per day
- Pet fee: MXN 1260 per pet, per day
- Rollaway bed fee: MXN 1000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Italian
French
Spanish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Fee for local cuisine breakfast: approximately MXN 800 for adults and MXN 800 for children
- Airport shuttle fee: MXN 1200 per vehicle (one-way)
- Valet parking fee: MXN 220.00 per day
- Pet fee: MXN 1260 per pet, per day
- Rollaway bed fee: MXN 1000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
English
Italian
French
Spanish
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Hotel Description
A stay at Banyan Tree Puebla places you in the heart of Puebla, within a 15-minute walk of Puebla Convention Center and Zócalo de Puebla. This luxury hotel is 11.6 mi (18.7 km) from Africam Safari and 14.1 mi (22.6 km) from Val´Quirico. Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for local cuisine breakfast: approximately MXN 800 for adults and MXN 800 for children
- Airport shuttle fee: MXN 1200 per vehicle (one-way)
- Valet parking fee: MXN 220.00 per day
- Pet fee: MXN 1260 per pet, per day
- Rollaway bed fee: MXN 1000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Italian
French
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Concierge services
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Garden
Library
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Full-service spa
Spa treatment room(s)
Meeting rooms
Wedding services
Pool umbrellas
Wheelchair accessible path of travel
Number of restaurants - 3
Conference space size (feet) - 4951
Conference space size (meters) - 460
Number of outdoor pools - 1
Snack bar/deli
Valet parking (surcharge)
Rooftop terrace
Number of bars/lounges - 2
Number of coffee shops/cafes - 1
Pool sun loungers
24-hour fitness facilities
Terrace
Babysitting or childcare (surcharge)
Food and water bowls
