Banyan Tree Hangzhou
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Hotel Description
With a stay at Banyan Tree Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute drive of West Lake and Xixi Wetland Park. This luxury hotel is 0.2 mi (0.4 km) from National Wetland Museum of China and 2.3 mi (3.7 km) from Zhejiang University Zijingang Campus. Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a security system
Minimal age
18
Optional fees
- Airport shuttle fee: CNY 600 per vehicle (one-way)
- Rollaway bed fee: CNY 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
Special Instructions:
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a security system
Minimal age:
18
Optional fees:
- Airport shuttle fee: CNY 600 per vehicle (one-way)
- Rollaway bed fee: CNY 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Chinese (Mandarin)
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Hotel Description
With a stay at Banyan Tree Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute drive of West Lake and Xixi Wetland Park. This luxury hotel is 0.2 mi (0.4 km) from National Wetland Museum of China and 2.3 mi (3.7 km) from Zhejiang University Zijingang Campus. Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a security system
Minimal age
Optional fees
- Airport shuttle fee: CNY 600 per vehicle (one-way)
- Rollaway bed fee: CNY 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
Hair salon
Concierge services
Airport transportation (surcharge)
Conference space
Barbecue grill(s)
Coffee/tea in common areas
Laundry facilities
Garden
Library
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Business center
Express check-out
Full-service spa
Marina on site
Spa treatment room(s)
Meeting rooms
Sauna
Wedding services
Number of restaurants - 3
Number of indoor pools - 1
Number of spa tubs - 1
Outdoor tennis courts - 1
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Train station pickup (surcharge)
Free parking nearby
24-hour fitness facilities
Terrace
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
