voco Madrid Retiro, an IHG Hotel
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at voco Madrid Retiro, an IHG Hotel, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Prado Museum. This upscale hotel is 2 mi (3.3 km) from Gran Via and 2.5 mi (4 km) from Puerta del Sol. Stay in one of 361 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
- Self parking fee: EUR 26 per day
- Pet fee: EUR 40 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: EUR 40 (subject to availability)
- Rollaway bed fee: EUR 35.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
Slovenian
English
Italian
Polish
French
Spanish
Catalan
Important information
You need to know:
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
- Self parking fee: EUR 26 per day
- Pet fee: EUR 40 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: EUR 40 (subject to availability)
- Rollaway bed fee: EUR 35.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Portuguese
Slovenian
English
Italian
Polish
French
Spanish
Catalan
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Hotel Description
With a stay at voco Madrid Retiro, an IHG Hotel, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Prado Museum. This upscale hotel is 2 mi (3.3 km) from Gran Via and 2.5 mi (4 km) from Puerta del Sol. Stay in one of 361 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Hotel policies
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 48 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
- Self parking fee: EUR 26 per day
- Pet fee: EUR 40 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: EUR 40 (subject to availability)
- Rollaway bed fee: EUR 35.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
Slovenian
English
Italian
Polish
French
Spanish
Catalan
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Concierge services
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Meeting rooms
Wedding services
Number of restaurants - 2
Snack bar/deli
Self parking (surcharge)
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Terrace
Banquet hall
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible lounge
