Avra Imperial Hotel

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With a stay at Avra Imperial Hotel in Platanias, you'll be 0.6 mi (0.9 km) from Orthodox Academy of Crete and 12.8 mi (20.6 km) from Manousakis Winery. This luxury hotel is 15.7 mi (25.3 km) from Old Venetian Harbor and 18.5 mi (29.7 km) from Falassarna Beach. Make yourself at home in one of the 328 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wired and wireless internet access is available. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Platanias? This hotel has 21528 square feet (2000 square meters) of space consisting of a conference center and 10 meeting rooms. Free valet parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
• A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night
• COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.

We have included all charges provided to us by the property.

You need to know

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from April to November.
• Pool access available from 9:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 5 and up. COVID-19 vaccination record requirement applies to all guests aged 10 and up.
• The property requires all guests receive on-site antigen/rapid COVID-19 testing (EUR 20 per person, per stay).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Avra Imperial App mobile app before check-in. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up. COVID-19 vaccination record requirement applies to all guests aged 10 and up.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses geothermal energy, plus eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Optional fees

• Pet fee: EUR 20 per pet, per day
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Greek

English

Italian

Polish

French