Aparthotel Bertran

8.4

Excellent

280 Guest reviews

8.4

Excellent

280 Verified Reviews

Read all reviews

Cleanliness8.6/10

Service8.6/10

Comfort8.0/10

Condition8.0/10

location7.2/10

Neighborhood7.8/10

Value8.4/10

Amenities9.0/10

We are very pleased with our stay in this hotel. It is in a nice and quiet area. Great transportation. The staff is very friendly and helpful. I highly recommend this hotel. Thanks to all members of the staff

Great staff & hotel

Very nice staff, communicate well, welcoming, helpful & knowledgeable. Thank you

Clean and quiet neighbourhood

Clean, well located, friendly staff. They need softer mattresses. These were rock rock hard. Breakfast in the morning, but they charge for it… did not know that… would still have ordered it but not disclosed there is a charge. Would stay here again easily. Did not use the pool.

The hotel is very close to the metro, Ideal for travel around the city. The staff are friendly and helpful. Our room had a balcony and cooking facilities. We would recommend as a place to stay.

Very clean spacious, very large roof terrace, would like curtains to close as blind very stiff as never closed so on first floor room you could be looked in on but only offices opposite that is a very very minor thig, excellent accommodation

Great location

Great front desk service

Great staff

Property is ideally located - ease of access and lots of stores and eateries nearby

I picked the hotel because of its location (close to my son's university residence and the metro) and for its amenities - I had a kitchenette, which I loved. The room was large and the bed was comfortable. The customer service was really good, especially from Hugo.

The staff in reception, very nice and gently. the apt clean and quiet. Because I am VIP Expedia, they gave me parking for my car. I loved this aparthotel

I was very excited about the aparthotel, but was rather disappointed about two things: in the first place, regarding the swimming pool, the photos provided in the listing are misleading, as there is a small square pool that is hardly meant for swimming but rather for simply dipping and I had other expectations. However, the sun deck is large and well accomodated. The room was adequate, the kitchen facility very basically equipped, and the furnishings clean but rather somber and old-fashioned. The person at the reception asked me why I had complained that I hadn’t received any VIP treatment, and said that was only for clients who had a car and needed parking as they would provide it for free. I had no need for a car as my son lives in Barcelona, so I am a rather unique client but could be a promising one as I travel frequently to visit. As for the price, undoubtedly that is a strong argument in favor of the place, although I don’t know if I would return on the next occasion….

Great location (close to subway stations) Very helpful staff (all of them) Very nice setup with kitchenette. Cleaning staff did an excellent job. Very good value. I would chose this hotel again.

So nice to have kitchen with all necessary utensils and dishes. Washroom is spotless. Close to Park Guell, we were able to walk to the park Bedroom sliding door to the balcony need larger blackout curtain for privacy. Overall it's a nice stay. Close to Park Guell, we was able to walk to the park.

A very good 6 day stay. Staff very friendly and helpful. It's an aparthotel, so a mix between an apartment with some hotel facilities. Our room had in addition to the bathroom and bedroom a seating area with TV a small kitchen area with microwave and 2 ring hob, fridge and sink. Also a good size balcony. There is no bar and limited on site food options but close by there are supermarkets and a number of places to eat and drink also other shops so not a problem. A short walk to Ave. Tribidabo L7 or slightly further to Valcarca L3 transport hubs get you quickly into the centre of Barcelona and both hop on , hop off tourist buses have stops near L7 transport hub. Not in the the centre but good value for money and a good base to explore Barcelona.

The team members at Bertram Aparthotel were all super kind and gracious

Perfect location. Easy access to city center.

Best ever

I love it here. It feels like home away from home. Will definitely continue to stay here on my future visits. Thank you so much

Loved that there was a balcony, made a huge difference!

Very nice room and very close to the train area and transportation

Poor heating and not suitable in winter

Blessy check in and receptionist was friendly and helpful. Room was big and spacious but very old, very poor heating and I’m sure the heating system is over 25 yrs old ( I think uses hot water to warm the rooms) that was really disappointing. Wifi was available but very slow. Worse wifi experience in all Spain. Located away from city but there is metro about 250m away. TV has got English Channels (need to change the language from the remote) and that was wonderful.

A Comfortable, Friendly Establishment

This is not the most luxurious place, but clean, comfortable, very friendly service and a nice surrounding neighborhood.

Besides location being little far away to city centre (nearest tourist hotspot being Park Güell - 15 minutes walking), it was a good hotel with spacious rooms, comfortable beds and nice kitchen. The staff was friendly and helpful too, with very good proficiency in English. Overall it was a nice experience and I love staying here.

Great Hotel

Situated in a nice area of Barcelona, away from the main tourist areas, in a side street so you are not listening to traffic noise. This is a great hotel for its price range, the apartment I stayed in was ideal, clean and tidy and comfortable. Staff were great with plenty of smiles and greetings. Rooms were kept very clean and tidy. I can highly recommend if you like to be in Barcelona, but not in the central, noisy, busy area.

Nice location

Nice hotel. Close to cafes; grocery stores and hop on hop off bus service.

\Lovely hotel with a 5/10 minute walk to the local Metro. This gave us access to most of Barcelona and all the sights. It is up hill to the hotel so on most return journeys we did get a taxi. There is an outside escalator though so we did walk back a few times. Not loads in the area but there are a few things to see.

Large room, short walk to the metro and blue tram

Small pool in roof garden, large comfortable room, great AC.

A little bit out of the way, but that sometimes isn't a bad thing. Metro stations for lines L3 (Valcarca) and L7 (Avenguida de Tibidabo) are both within a short walk and the metro ride into town is very quick. Also very handy if you want to visit Tibidabo via the Tramvia Blau and funicular. Hotel was quiet. My apartment had a nice terrace and the roof pool, while small, is nice to cool off in.

Nice quiet district on the outskirts.

The first room we were given was dark and too small for us. However the next day we transferred to a much nicer room with a balcony terrace on the 4th floor (for an extra €120). Metro train links to the city centre were frequent and quick. It takes five minutes to walk to the station and then ten minutes on the train to Pl Catalunya and the Rambla. This place is a bit old but everything is scrupulously clean and room service comes every day. The staff were very friendly and helpful. There is no bar but no need because there are so many tavernas that you can go to for a drink or something to eat. Breakfast is served to your apartment for an extra cost but you are better to go out to one of the local patisseries and have coffee and breakfast there. Mount Tibidabo church is a 'must see' and quite close by. We also visited Montserrat which is also incredibly beautiful. This is a good Base to have but I would only book again if guaranteed a balcony or terrace.

The personnel at the reception are great. Very friendly, welcoming and thoughtful of your needs.

if you are considering DONT

The aparthotel is not what you expect from the pictures you will have seen. we stopped 4 nights and if I have had more than 8 hours sleep in total over 4 days then I will be amazed. we stopped in room 205 and I have never heard noise in a hotel room like it - anytime anyone in the hotel opens a tap or flushes a toilet then you best get industrial strength ear plugs ready. the staff didn't seem bothered in the slightest when I complained, please don't make the mistake of booking here ...

Nice roomy hotel, enjoyed our stay!

Hotel was good, near enough to a metro station and not far to get to town. Being further out means you get a bigger room and a swimming pool (though it was cold in October). Staff were very friendly and room cleaned daily to high standard. Personally I prefer the extra space to the cramped or expensive rooms I've stayed in in the centre of Barcelona.

Large rooms, reasonable prize

Apartment type hotel iclose to lines 3 & 7.

Highly Recommended

I would stay here for a week. Journey to hotel is worth the trip. Transportation is very simple to and from hotel. Stay here and you will be satisfied.

Basic

The location was very convenient. The hotel is dated however. The room lacked sound-proofing. And the kitchen was minimally equipped.

Good inexpensive place to stay in a great barrio

We stayed for 5 nights in May. The room size was great and had everything we needed for our stay. You need to ask for a coffee machine though. Lots of supermarkets and restaurants nearby. Putxet park is brilliant for views of Barcelona and its very close to Tibidabo if you want to visit the fair. The bed was amazingly comfortable and I would stay again for this reason, nothing worse than going on holiday and not being able to sleep. It can get noisy and you can hear everyone using the bathroom, so if you are a light sleeper take ear plugs. The ac is rubbish, I would not like to stay in the height of summer. As other people have commented it is a little outdated but you don't go to Barcelona to stay in your room!! The staff were brilliant I enjoyed my stay here and I would stay again

A nice stay for the money

We are mainly budget travelers ($70-$100 a night) and we both really liked our stay here. First, it is maybe 200 yards from the metro. This stop is the last on it's line, so you are always getting on empty, and 6 stops later is the other end, which is at Las Ramblas, and has many the other connecting lines. Second, the room is spacious so you don't feel cramped. Room has a sofa and chair, queen bed and we had a balcony we ate out on. 3rd, we ordered the breakfast during booking so it is a better value. Coffee, milk, juice, several types of bread, yogurt and cereal all delivered to your room promptly at the time that you choose the night before. A filling start to the day. Other positives were the WiFi, roomy bathroom with hot shower, neighborhood felt safe walking in and a small rooftop pool.

Great Hotel

My husband and I stayed for a week at Apt Hotel Bartram in late October 2015. We were very pleased with our holiday in Barcelona, the hotel was everything we wanted, the staff were very helpful and all spoke English. The hotel is just 5 mins walk from the train at Tribidabo which takes 15 minutes to travel to Catalunya in the city centre.

Beautiful Barcelona sightseeing

Good hotel with very helpful and polite staff. This was our first visit and we were not disappointed , we will use hotel again.

Really good apartment hotel in a quiet residential area in Barcelona, 5 minutes from the metro station, just a 10 minute ride to Las Ramblas

The cleaness

My 2 years old daughter and I were bitten by bedbug. Suffered during the entire trip from it. When I reported to change the room, the staff was very unhelpful. He said tgere was no any other room. Then later he said there was a room to stay if i wanted to (no choice) When we had another room, there was water on the floor,actually from the fridge that the hotel was defrosting the ice, which was not visible, my little daughter fell over badly.There was no notice or sign about it. It was the worst hotel I have ever experienced. I will not recommend anyone.

You get what you pay for

Hotel was far from downtown and not in a great area, the room wasn't as clean and comfortable as the pictures look and the pool was small.

Great service & great location

Made very welcome on arrival, useful advice given. Room cleaned daily by a very friendly & thorough cleaner. Having a roof pool was a real bonus-pool clean & beautiful views..... Located in a lovely, friendly neighbourhood, with a handy supermarket next door. Never felt more at home xxx

nice hotel

nice hotel, building work next door woke me up in the morning. but nice and clean hotel

Great stay

Great place to stay if you are happy a short tube ride from the centre.

vacation visit

Good apart hotel

Great Familly Trip

Great Location, couple blocks away from train/metro station. Great room, clean, large enough for 4 people. We enjoyed the kitchen with small fridge, stove and microwave. Dinning room and balcony. Small market in same street of hotel with good prices. Very convenient !! Very helpful and nice staff, who printed our airline tickets.

Nice hotel, close to the station.

Very convenient, great value for money. Very friendly and helpful staff. Thouroughly recommended.

Hidden jem!

Great value, easy to use and get to without a car. Nice small hotel feel. Only regret pool was closed because it was winter. Would stay again.

Plenty of space for family of four

Aparthotel Bertran is pretty close to the metro with easy connections to the main downtown area. Our room had a queen and two single beds, small fridge was a plus as well. One downside is that the wifi was pretty slow with spotty connections.

Ideal location away from the centre

Fast and efficient check-in. Hotel is cosmetically a bit tired, but everything works. Good value for Barcelona in August.

Cool down at end of the day in pool on roof

We stayed in two apartment rooms at the Hotel Bertran for four nights. Our two eldest girls (13 and 10) were delighted to share an apartment next door to ours and our son (8) shared our apartment. The beauty of the hotel for us was that it offered no frills accommodation, a short metro ride from the centre of Barcelona, but far enough away to be feel like a bolt hole, with the massive bonus of having a (small) swimming pool on the roof in which the children (and grown ups) can splash and cool down at the end of a busy day's sight seeing. There were also sun loungers on the roof and a couple of tables for guests to use if they wanted to eat al fresco. The staff were friendly, welcoming and always available to answer questions. On our last morning they were happy for my wife and children to continue using the pool, while I traveled across Barcelona to pick up our rental car. The small underground car park meant that we could easily transfer our cases from their storage room. The staff's advice about best routes out of Barcelona (to Costa Brava) were invaluable and mean our onward journey was stress free.

great stay

very helpful staff - good location, kitchen and space very relaxing and clean v good room cleaners

Relaxing contrast to hectic sightseeing

Despite arriving really late we were greeted in a friendly, welcoming way. Lovely apartment, spacious & cool. And the bonus of rooftop terrace & pool. First visit to Spain ......brilliant!

Good for family

Close to tibadabo. Easy to make breakfast, lunch with stores nearby. Only complaint - hard beds.

Bertran Aparthotel

Hotel is fine for the price. Staff are good, rooms could be better. Close to the metro is plus. Overall is OK to stay for few nights.

Comfortable stay

A nice hotel in a quiet neighbourhood. The train station and bus stops are within 5 minute walk. Most tourist attractions can be reached within 20-30 minutes. There are supermarkets nearby. The staff are friendly and helpful. The room is spacious and comfortable. Provision of a kettle in the room would be useful. Overall a good experience. Certainly would recommend.

Out of city centre.

Good that there was a terrace available to sit out on. Hotel staff were very friendly and helpful. Useful to have a microwave in the room. Enjoyed the stay.

Staff of hotel is far from good information

I do not recommend this hotel at all, I paid 3 nights for 2 persons and when I came the staff almost send me away, with the claim that they do no have our registration, it took almost 45 minutes to find my payment because I was strongly resistant and sure i did pay. What is the worst my second colleague came in the night and also they send her away with the claim they do not have registration for her name, she have been told that my name is also not registered in the hotel, despite the fact I was inside of teh hotel, I recommend for hotel to buy some kind of good registration software and to hire better informed staff I am frequent traveler and this is could be small and nice family hotel, but they really should take incoming invoices and money into account , my first very bad bad experience, ....

Good value for dollar

Apartment facilities worked well for me. Could have been a little more clean with fresh coat of paint. Wi fi did not work in the room well. Sometimes it worked. Computer with Internet available though, downstairs. Location worked well. Staff very helpful. Food store steps away. Prices were not too bad. Good way to enjoy Barcelona! Brush up on your Spanish and be prepared for Catalonian. Fascinating city. I would definitely return to this city and this hotel.

Good location, good service, good deal

Very nice for the price. We saved a lot cooking in the apartment. Apartment well cleaned daily. Must pay 16 euros a day for parking and there is no coffee pot but would still recommend. Close enough to 2 subways but safe area.

Très bon établissement - l'accueil est sympathique, et attentif. Hôtel très très propre - les chambres sont spacieuses. Bref, Allez y sans hésiter

Schönes Barcelona, aber kein schönes Hotel

Die Lage des Hotels war gut. Der Stadtteil Tibidabo hat alles geboten, was wir brauchten. Das Hotelpersonal war zurückhaltend freundlich, aber das Zimmer hatte seine besten Zeiten gehabt. Gut, alles war sauber, die Reinigung erfolgte immer zuverlässig. Dennoch lag ein unangenehmer Geruch in der Wohnung. Das Bad hatte ebenso keine gute Lüftung. Die Einrichtung des Zimmers war in Ordnung, aber sehr alt. Die kleine Küche war sehr sparsam eingerichtet. Der Balkon bot keine gute Sicht. An mehreren Stellen muss renoviert werden. Insgesamt also nicht so gut, dass wir für den doch recht hohen Preis wiederkommen werden. Barcelona jedoch hat uns 12 wunderschöne Tage geschenkt. Danke dafür!

neu renoviertes Appartement im 1ten Stock,gute Betten (1x Doppel mit TV, 1x 2 EInzel),ausreichend Schränke, 1 großes und 1 kleines,neues Bad. 2 kleine Balkone zum Sitzen plus noch ein dritter zB zum Wäsche trocknen. Waschmaschine, Wäscheständer. Küche m.Gasherd, Spüle, Kühlschrank, Eisfach, Geschirr, Besteck, kleiner Kaffeemaschine, Wasserkocher und Mikrowelle. Wohnung im Haus direkt neben dem Hotel, ist auch ein Wohnhaus. Leider etwas hellhörig, man hört Einiges aus der Wohnung darüber. Aber man kann schlafen, wenn man vom Sightseeing müde genug ist :-). Balkone zum Hinterhof, kein traumhafte Aussicht, aber dafür schön ruhig. Auf dem Dach des Hotels kleiner Pool und Liegeflächen. Alles sauber und Mitarbeiter wirklich super nett und hilfsbereit. Wir konnten nach dem Aus-checken die Koffer dort unterstellen.Gegend: nahe Metrostation Vallcarca L3 und Nahe Kennedy Platz/ Av.Tibidao, dort fahren diverse Busse und beide Hop on/off Bus-Anbieter und man kommt von dort zum Tibidao. Von Parc Güell sind wir zu Fuss zurück zum Hotel gelaufen. Vom Flughafen per Taxi ca.25 min/Euro 50. Metro geht auch, aber mit Umsteigen. Um das Hotel nette Gegend, man fühlte sich sicher, gibt diverse kleine Märkte (auch Bio) zum Einkaufen, einen direkt neben dem Hotel. Unzählige schöne Cafes gibt es auch (sehr zu empfehlen: "Manolo") und einen Pizza Laden.Restaurants sind in der Nähe. Hat uns wirkl gut gefallen und ist zu empfehlen

Lo mejor para quedarse en Barcelona ! El espacio y aire acondicionado son los mejores puntos de la estadía ! Gracias por todo

Todo bien

Nice place to stay with friendly staff

Staff was very friendly and the apartment was lovely. We had a great visit! The only negative would be that the bed was very hard and uncomfortable.

Super séjour

Accueil au top , les appartements étaient très biens Nous avons rien a dire La propreté , le calme, a 10min en métro du centre Le petit déjeuné était très copieux Nous reviendrons avec plaisir Adresse a retenir

Me he sentido muy cómoda y la habitación era mejor de lo que me esperaba. Sin duda repetiré .

Nice

A good hotel in a nice area. The rooms have what you need and the rooftop is big. The staff is really helpful and friendly

Fint lille hotel i et roligt område.

Et stille sted i en travl by. Nederste lejlighed er meget mørk, da det eneste vindue vender ud mod lukket gård. Næste gang, vil vi foretrække et værelse højere oppe i hotellet. Morgenmad bestilles til levering i værelset. Simple kontinental breakfast i tilstrækkelig mængde, der leveres lige på klokkeslæt. Én portier var meget venlig, hjælpsom og imødekommende. Én var uden smil og virkede afvisende.

朝食のパンがとてもおいしく、他何も言う事はないが、唯一気になったのが、シャワー室の隙間から夜になると小さな蟻が沢山出てきました。

Muy agradable y limpia y el desayuno espectacular. Los empleados fabulosos!

😍😍😍

Personnel très sympathique et qui nous ont bien guidé dans notre séjour. Environnement calme. 2 stations de métro pas très loin. Appartement très confortable !!! Conforme à la description Merci et à bientôt

Todo muy correcto.

Todo ok. Top el desayuno en la habitación muy rico y abundante.

tres bien

Très bon séjour

bien

Le personnel est très attentionné, dommage que ce soit pas très bien isolé.

Ambiente tranquilo y familiar en una zona tranquila.

ótimo hotel

Ótimo atendimento, hotel muito limpo, muito boa localização próxima de estação de metro.

Very big apartment. Really comfortable and close to Catalunya in subway. Pretty close to Balmes cinema.

방도 넓고 깨끗해서 좋았어요 근데 좀 골목길이라 무서워요 그리고 방이 생각보다 어둡고 방음이 진짜 안돼요... 그리고 좀 추워요

Bruyant

Nous avons réservé à la base pour 2 adultes et 2 enfants de 8 et 12 ans hors cet hôtel n'a pas de chambres familiales il peut juste accueillir des bébés mais cela n'est pas précisé dans l'annonce nous avons été obligé de prendre une chambre supplémentaire à nos frais et hotel.com ne veut pas nous la rembourser. Nous nous sommes fait avoir mais nous ne comptons pas en rester là. Sinon aparthotel pas mal mais très bruyant surtout la nuit. Pas de place pour se garer aux alentours nous avons pris un parking pas cher à 2 mins à pied. Sinon personnel sympa.

Endroit très calme et propre. Personnel très accueillant. À 5 mns à pieds de la station de métro et ensuite 10 mns du centre. Je reviendrai dans cet établissement

Estadía estuvo ok

En general el lugar estuvo ok, el desayuno no estuvo mal. No esta tan cerca del centro y el zona no es muy bueno.

部屋が広くて清潔だった。 スタッフの対応も良かった。

Proche des commodités.

Bien passé .

Goede prijs-kwaliteit, niet de laatste state-of-the-art maar leuke combi tussen hotel diensten en eigen apartementje.

Hyggelig opphold i Barcelona

Alt bra, ønsker mer lys på rommet. Meget bra kundeservice fra personale.

bruit de canalisations ..........................................

Très bon appart hôtel , très bien situé, accueil très sympathique. Personnels parlant français

Appartement war mit Balkon gebucht, hat nicht geklappt und ein Wechsel am nächsten Tag war nicht möglich. Personal an der Rezeption sehr unhöflich. Zimmer nach vorne sehr laut. Lage des Hotels gut

Appartement spacieux et très propre. Accueil en français avec aide et conseil pour les déplacements. Petite cuisine et frigo bien pratique

Ruime schone kamer met keukentje. Bed wel wat hard. Vriendelijk personeel. Rustig gelegen.

Vriendelijk, proper en rustig. Enkel de koffie is niet te drinken.

Never come this hotel.

At first, though old building, I booked the penthouse room with a view and wide space for my family and confirmed. but when i was checking in I got dark and shabby room on the first floor with no viiew and no space. I told the staff my booking details but he just said it’s not available. That’s it. For the furniture, worn out and have some hole by cigarette. Some smell out of refrigerator and kitchen appliances seemed long since it’s used. And for the electric kettle, I could not use because it was rusty and some dirt inside. I tried to come back to the place as soon as late. It’s located around 500m uphill from the metro station. There are a few small market and bakery around hotel. It’s ok but it gave me bad memory in Barcelona.

Muy bien apartahotel, muy limpio y amable el personal. Estación de metro cercana y también un supermercado al lado del alojamiento

房間乾淨舒適

交通方便 櫃檯人員友善

Good place, comfortable rooms. Internet is ok.