Apart Hotel Tortuga
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Hotel Description
With a stay at Apart Hotel Tortuga, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach. This aparthotel is 0.6 mi (1 km) from Mamitas Beach and 1 mi (1.6 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 4 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies or patios. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include multilingual staff and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 50 per stay
- A tax is imposed by the city: USD 1.96 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
The front desk is open daily from 8 AM - 10 PM. The check-in location differs from the property location. Check-in location: [Cache Hotel Boutique]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
Minimal age
18
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 50 per stay
- A tax is imposed by the city: USD 1.96 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Special Instructions:
The front desk is open daily from 8 AM - 10 PM. The check-in location differs from the property location. Check-in location: [Cache Hotel Boutique]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
Minimal age:
18
Optional fees:
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Apart Hotel Tortuga, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach. This aparthotel is 0.6 mi (1 km) from Mamitas Beach and 1 mi (1.6 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 4 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies or patios. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include multilingual staff and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 50 per stay
- A tax is imposed by the city: USD 1.96 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
Minimal age
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Airport transfers
Concierge
Entertainment
Non-smoking
other
Concierge services
Airport transportation (surcharge)
Garden
Multilingual staff
Front desk (limited hours)
Wheelchair accessible – no
